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Ticketfly / Events for shows

1 Zelienople, PA, United States

I ordered 3 tickets each for 11 shows at UPMC Legacy Theater, Pittsburgh PA, when you buy 5 or more shows you get a 50% discount. When the tickets arrived some of the tickets were at full price $39.00 instead of the 50% discount. I contacted Ticketfly to get the refund that was due. The only way that they would do it was for me to cancel and reorder the tickets. Then I was in danger of losing the prime seats to someone else. This has short of a nightmare, spending time on the phone which averages 22 minutes on hold. After repeated calls to Ticketfly I have given up. The price of the package including mailing fee and handling charges is well over $712.75. $78.75 ticket fees plus delivery fees. Order numbers [protected] and [protected], order date was 09/30/2016. I have file a complaint with UPMC and the Better Business Bureau, And this is not the first time this has happened to me the same thing happen when I ordered for the last year events. They seem not to care about consumers.

Nov 10, 2016

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