Thompson Gas of MD / Their program is a real farce!
My wife and I moved into a new home in Berkeley Springs, WV in Dec. 2004.
We contracted with Thompson Gas to provide a 200 gallon propane supply tank. The propane was only necessary to supply our gas dryer. Unfortunately, the fine print on the back of the contract, in shadow print, was not mentioned to us at all.
We were on a plan where we payed $32.50 per month allyear long. Usage did not matter; we were not paying as needed.
We have since put the home up for sale and relocated to Missouri for a new job. We have a buyer who does not wish to coninue the service.
Our problem is this:
Thompson will not refund us the cost of fuel still in the tank. Their program is a real farce! We payed the same $32.50 per month for over 15 months; in that time period, we didn't use over 50 gallons of fuel. This in itself is a ripoff; however, no they aree telling me that they will not refund us for fuel not used in the tank. They are also wanting $90.00 to pick up our tank.
We can live with the $90.00, but no the over $250.00 they want us to pay for the leftover fuel, which they will in turn re-sell.