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Perfume Emporium
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Perfume Emporium
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www.perfumeemporium.com
www.perfumeemporium.com

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2.6 22 Reviews

How responsive is Perfume Emporium's customer service?

9 Resolved
13 Unresolved
It's the right time to step up 💪
Selective responses to complaints have never led anyone to the highest rating, so it's really important for Perfume Emporium to put in more effort to meet customer expectations. We recommend that all reviewers provide detailed descriptions of their issues to Perfume Emporium, which will definitely increase the chances of successful problem resolution.
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Perfume Emporium reviews and complaints 22

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3:25 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Perfume Emporium Failure to deliver

Perfume emporium, I ordered and paid for two aftershaves on 19th June when neither arrived asked for money back, I keep being fobbed off with excuses What a mug I should have looked at the review of this firm before ordering anything, its a scam steer clear of them. First they said it was the post office, then they would send a cheque.now they are saying it will take a further 65 days to resolve the matter. The aftershaves were not cheap Ive lost about £60. not as much as some but these people have to be stopped.

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6:52 pm EDT
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Perfume Emporium Nondelivery of goods

This company does not deliver goods. It blames postal losses to begin with then promises to re-send. When goods do not arrive refunds are promised, then promised within 30 days (according to their terms of business). Then when the money still does not arrive we are told that it has been deposited and to check with our bank. When we find that the bank has no record of funds and go back once again to Chris, he promises to send it within 3 days. Still waiting. There is no contact number to speak to anyone. Please check the website and note all the complaints. This should not be allowed as it is obviously a scam and money is being used to generate interest for the company. I intend to take the company to the small claims court, but something should be done to stop it at source.

Read full review of Perfume Emporium and 2 comments
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Pawel
, GB
Jul 26, 2009 3:05 pm EDT

Genny Bobroff is referring to perfumeemporium.co.uk, which is fairly clearly a scam site. Ebonywone33 is from America so i suspect she means perfumeemporum.com which seems to be a legit US site.

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Ebonywone33
Gilroy, US
Jul 23, 2009 3:09 pm EDT

I have ordered a couple of times from Perfume Emporium and I have had wonderful results. I received what I ordered in a timely manner. I have no complaints for this compay. They were wonderful and I had a wonderful experience and will order again from them in the future.

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Contact Perfume Emporium customer service

Phone number

+1 (877) 782-6580

Website

www.perfumeemporium.com

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