I purchased two of these loveseats and shortly about 1 month after using one it begin to rip and tear at the seams in the back. I bought the 5-year extended warranty sent pictures and explained the situation. I was told that since it was the seams that were ripping it wasn't under warranty despite the fact that the warranty itself says that it covers everything including seems. Now I noticed about a week ago the other side is also ripping in the same spots. This is completely unacceptable and I was told that there was nothing they could do.