alert: thai airways - totalrie unfndly for vegetarians.
Vegetarians across the globe please be aware of facts when you fly Thai Airways.
Snacks tainted with Shrimp.( which Thai airways calls it suitable for vegetarian)
Recently I found Thai airways distributed common snacks which is given along with drinks contained shrimps. Please note that among 25 airlines I have flown this is first time ever in my life I have come across a product which is not suitable for vegetarians which is given along with drinks, specially when Thai flight attendants confirmed this to be suitable for vegetarians.
Please note that Thai vegetarian food always contain shrimp, oyster sauce, fish sauce which is even acceptable to bud hist monks who live in temples.
When I raised issue with Thai airways I got reply which was an offer for award of 10000 Royal Orchid mileage points and If I accept this all my claims and their liability will cease on this subject. They infect indirectly asked me to shut my mouth with reward points. This airline did not feel ashamed to even mock at vegetarians, as their staff say vegetarians are always a problem, and we really do not understand why vegetarians have to be so adamant asking for special meals. The natural choice of born vegetarians are considered to be special diet for these lost freaks.
A senior crew however apologized and said even we report the issue they take it lightly and most of vegetarian meals also contain fish sauce/oyster sauce and shrimps which comes along with any kind of spices. She told me there are many complaints we have to face from passengers but seniors at Thai airlines are least concerned.
Vegetarians again- grow up and raise your voice. Airlines have no rights to ridicule vegetarianism as well as make mockery of our sentiments specially when they are surviving with our business equally.
Please send your protest to Thai airways if you happen to fly with them.
Along with Thai airways I request all the airlines who call vegetarian food as special meal whereas for born vegetarians it is natural and common choice. There is nothing special about it , and there is no reason to treat people indifferently. Vegetarian choice has to be an open choice in all airlines. As couple of Airlines like SQ, AI, Jet Airways, Srilankan and some more vegetarian friendly companies are doing.
1)I have got a response from Thai airways who have accepted the mistake and offered my 10000 mileage points as reward which usually makes no sense as they get expired or deleted automatically if not used. However I am not looking for any compensation package from Thai airways unless they really mean corrective action.
2) Thai airways assigned the reason on their own, as if I am being vegetarian for religious reasons or age factor in one or their reply. I told them it is purely ethical reason and there is nothing to do with faith or religion. But customer service is not willing to accept. However their next reply asked again that how I would like them to solve this issue again labeling as religious .(they hardly read my complaints properly) Fact is that Thai airways do not want to take any corrective measures and they will continue to do same irresponsible and willful mistakes, as I was told by senior crew member on board that there won't be any solution. Most of complaints go to trash and their management hardly wants to bring in any change. There are many complaints and least regards are given to that.
All of their reply have (two )been total careless and offs hooted except that they apologized and offered me 10000 points for deficiency in service calling it as my religious reasons on their own.
3) I don't foresee any action or corrective measures from Thai airways. The best way is to now sue them.
3) I have also wrote to snack company www.cirrus.co.th stating that their snacks are tainted with animal products , but they have not responded yet.
Overview of Thai Airways complaint handling
-
Thai Airways contacts
-
Thai Airways phone numbers+66 25 451 000+66 25 451 000Click up if you have successfully reached Thai Airways by calling +66 25 451 000 phone number 19 19 users reported that they have successfully reached Thai Airways by calling +66 25 451 000 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +66 25 451 000 phone number 18 18 users reported that they have UNsuccessfully reached Thai Airways by calling +66 25 451 000 phone number3%Confidence scoreHead Offiсe, Thailand+66 23 561 111+66 23 561 111Click up if you have successfully reached Thai Airways by calling +66 23 561 111 phone number 6 6 users reported that they have successfully reached Thai Airways by calling +66 23 561 111 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +66 23 561 111 phone number 6 6 users reported that they have UNsuccessfully reached Thai Airways by calling +66 23 561 111 phone numberThailand, Reservations+1 (800) 767-3598+1 (800) 767-3598Click up if you have successfully reached Thai Airways by calling +1 (800) 767-3598 phone number 0 0 users reported that they have successfully reached Thai Airways by calling +1 (800) 767-3598 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +1 (800) 767-3598 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +1 (800) 767-3598 phone numberUSA and Canada+44 207 491 7953+44 207 491 7953Click up if you have successfully reached Thai Airways by calling +44 207 491 7953 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +44 207 491 7953 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +44 207 491 7953 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +44 207 491 7953 phone number33%Confidence scoreUnited Kingdom+61 298 440 999+61 298 440 999Click up if you have successfully reached Thai Airways by calling +61 298 440 999 phone number 15 15 users reported that they have successfully reached Thai Airways by calling +61 298 440 999 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +61 298 440 999 phone number 3 3 users reported that they have UNsuccessfully reached Thai Airways by calling +61 298 440 999 phone number67%Confidence scoreAustralia+64 93 773 886+64 93 773 886Click up if you have successfully reached Thai Airways by calling +64 93 773 886 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +64 93 773 886 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +64 93 773 886 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +64 93 773 886 phone numberNew Zealand+43 170 073 8937+43 170 073 8937Click up if you have successfully reached Thai Airways by calling +43 170 073 8937 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +43 170 073 8937 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +43 170 073 8937 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +43 170 073 8937 phone number100%Confidence scoreAustria+32 25 024 744+32 25 024 744Click up if you have successfully reached Thai Airways by calling +32 25 024 744 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +32 25 024 744 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +32 25 024 744 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +32 25 024 744 phone numberBelgium+45 33 750 120+45 33 750 120Click up if you have successfully reached Thai Airways by calling +45 33 750 120 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +45 33 750 120 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +45 33 750 120 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +45 33 750 120 phone number100%Confidence scoreDenmark+33 155 688 070+33 155 688 070Click up if you have successfully reached Thai Airways by calling +33 155 688 070 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +33 155 688 070 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +33 155 688 070 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +33 155 688 070 phone number100%Confidence scoreFrance+49 699 287 4444+49 699 287 4444Click up if you have successfully reached Thai Airways by calling +49 699 287 4444 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +49 699 287 4444 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +49 699 287 4444 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +49 699 287 4444 phone number100%Confidence scoreGermany+39 647 813 304+39 647 813 304Click up if you have successfully reached Thai Airways by calling +39 647 813 304 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +39 647 813 304 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +39 647 813 304 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +39 647 813 304 phone number100%Confidence scoreItaly+31 208 083 085+31 208 083 085Click up if you have successfully reached Thai Airways by calling +31 208 083 085 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +31 208 083 085 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +31 208 083 085 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +31 208 083 085 phone number100%Confidence scoreNetherlands+47 23 118 888+47 23 118 888Click up if you have successfully reached Thai Airways by calling +47 23 118 888 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +47 23 118 888 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +47 23 118 888 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +47 23 118 888 phone number100%Confidence scoreNorway+351 761 8985+351 761 8985Click up if you have successfully reached Thai Airways by calling +351 761 8985 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +351 761 8985 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +351 761 8985 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +351 761 8985 phone number100%Confidence scorePortugal+7 495 280 1516+7 495 280 1516Click up if you have successfully reached Thai Airways by calling +7 495 280 1516 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +7 495 280 1516 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +7 495 280 1516 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +7 495 280 1516 phone number100%Confidence scoreRussia+34 915 473 839+34 915 473 839Click up if you have successfully reached Thai Airways by calling +34 915 473 839 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +34 915 473 839 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +34 915 473 839 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +34 915 473 839 phone number100%Confidence scoreSpain+46 859 883 600+46 859 883 600Click up if you have successfully reached Thai Airways by calling +46 859 883 600 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +46 859 883 600 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +46 859 883 600 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +46 859 883 600 phone number100%Confidence scoreSweden+41 442 156 500+41 442 156 500Click up if you have successfully reached Thai Airways by calling +41 442 156 500 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +41 442 156 500 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +41 442 156 500 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +41 442 156 500 phone number100%Confidence scoreSwitzerland+86 208 365 2333+86 208 365 2333Click up if you have successfully reached Thai Airways by calling +86 208 365 2333 phone number 3 3 users reported that they have successfully reached Thai Airways by calling +86 208 365 2333 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +86 208 365 2333 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +86 208 365 2333 phone number100%Confidence scoreChina+852 21 797 710+852 21 797 710Click up if you have successfully reached Thai Airways by calling +852 21 797 710 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +852 21 797 710 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +852 21 797 710 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +852 21 797 710 phone number100%Confidence scoreHong Kong+91 114 149 7777+91 114 149 7777Click up if you have successfully reached Thai Airways by calling +91 114 149 7777 phone number 3 3 users reported that they have successfully reached Thai Airways by calling +91 114 149 7777 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +91 114 149 7777 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +91 114 149 7777 phone number100%Confidence scoreIndia+81 570 064 015+81 570 064 015Click up if you have successfully reached Thai Airways by calling +81 570 064 015 phone number 4 4 users reported that they have successfully reached Thai Airways by calling +81 570 064 015 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +81 570 064 015 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +81 570 064 015 phone number60%Confidence scoreJapan+63 25 808 424+63 25 808 424Click up if you have successfully reached Thai Airways by calling +63 25 808 424 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +63 25 808 424 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +63 25 808 424 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +63 25 808 424 phone number33%Confidence scorePhillippines+65 62 105 000+65 62 105 000Click up if you have successfully reached Thai Airways by calling +65 62 105 000 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +65 62 105 000 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +65 62 105 000 phone number 1 1 users reported that they have UNsuccessfully reached Thai Airways by calling +65 62 105 000 phone numberSingapore+82 237 070 133+82 237 070 133Click up if you have successfully reached Thai Airways by calling +82 237 070 133 phone number 1 1 users reported that they have successfully reached Thai Airways by calling +82 237 070 133 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +82 237 070 133 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +82 237 070 133 phone number100%Confidence scoreSouth Korea+971 42 681 701+971 42 681 701Click up if you have successfully reached Thai Airways by calling +971 42 681 701 phone number 2 2 users reported that they have successfully reached Thai Airways by calling +971 42 681 701 phone number Click up if you have UNsuccessfully reached Thai Airways by calling +971 42 681 701 phone number 0 0 users reported that they have UNsuccessfully reached Thai Airways by calling +971 42 681 701 phone number100%Confidence scoreUAE
-
Thai Airways emailscontact@service.thaiairways.com100%Confidence score: 100%Support
-
Thai Airways headquarters89 Vibhavadi Rangsit Road, Bangkok, 10900, Thailand
-
Thai Airways social media
Recent comments about Thai Airways company
Lack of confirmation for assistanceOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I traveled from Kathmandu to Beijing on 7 Sept '19 so my luggage was checked from Kathmandu to Beijing. My suitcase locks are purposely opened & cut my locking zone by somebody when I received it in Beijing on 8 Sept '19. So can't lock my suitcase anymore. So I need repair of my suitcase or replace with new .
It is a matte black i phone 7+ which was left around the seat number 42A, B or C.
I can go one better as on a recent flight from London to Bangkok I was serves a vegetarian meal with meat and smallbones in it, I showed it to the cabin crew and they agreed it was meat and bones. Thai Air customer services said it couldn't happen and they only serve lamb in the meat dishes. So what was the meat with small bones, hmmm maybe Rat or Mouse, whatever it was I was so annoyed that Customer Services denied the incident could have happened!
what's wrong with shimp in vegetarian food. if u don't eat it why don't inform them in advance. and 10000 mileages is sooo suitable for that...what's ur problemmm!
Just don't eat. Think of the poor suffering vegetables...