TCF Bank
Reviews and Complaints

My name is Shaun tcf is holding my ssi funds for medication food and travel. I am homeless as a result of this my cellphone is about to go off. And I'm starving. Is there any one I can speak with

I deposited cash on Monday July 23. But was charged a overdraft fee the next day even though my account did not go into the negative. If not for that fee the two overdraft fees that are coming out tomorrow July 26 would not have generated. The branch reversed the July 23 one but not the other two. Why? Please explain. Thanks, Mary Moorhead.

TCF Bank has been fine for me. Most of the folks here can't type a coherent complaint without misspelling the entire thing. Banks operate off fees. Fees are collected from people who don't responsibly manage their bank accounts. There are complaints on here that TCF is ripping off single mothers (not TCF's fault you are in that state), that you can't pay your rent (again not TCF's fault) and that they have charged 8 NSF's (NSF policy clearly posted and easy to understand) for overdrafts. Don't be mad at a bank for collecting operating fees at your expense due to irresponsibility. The people posting here are the group of Americans who think everybody else is at fault for their lack of personal responsibility. Time to grow up and be adults. If being taught that lesson by a bank and not your parents is what's required then so be it. TCF Bank is an average (not great, not bad) bank from my experience with them.

I had a loan with them and the last 2 weeks they decided to clean me out. I decided to go to the ATM and opend up a new bank account with a new bank. All of my direct deposets are going to my new bank.
I called the [censor]s at customer service and I finaly had gotten to the right person and during our conversation I felt like a criminal art the cop shop being interigated. I would'nt recomend tcf to no body.

They are sucking [censor] hole thats all and they are going to go under debt soon i am sure the way they are treating their customers. No one wants to bank with them by reading all these comments i feel like i am not the only one who doesnt like them but there are million more to go who does not like these [censor]. Horrible bank, does not know ABC of bank. they had only one good opiton open every day but now days every bank is open every day. They all will go to Hell for charging us all these fees. Mother [censor]ers.

I’ve been charge 350.00 in NSF fee I over drafted my account only 20.00, the only reason I over drafted my account was because a merchant charge me twice on accident. TCF filed a claim for that charged. By the time I got a credit for the 2nd charge I was in the negative for the same amount of the 2nd charge, with 8 NSF fee on top of that. Customer service does not help at all and would not reverse the charges. They steal your money and don’t care. Their online and phone system’s are never right it will tell you one thing and then the next day it tells you something else. This Bank is horrible.

Run Run Run from tcf. I finally wised up and switched from tcf ban to a credit I have not changed the way i do my banking one bit however in the 3 months I have been with the credit union i have not received one fee not one. While at tcf I ouwld be charges a minimum of $10.00 in fees each month usually more. God forbid you overdraw your account by $1.75 they will pounce on you immediately and not just charge you one fee they will purposely run you charges through highest to lowest tell ing you there doing you a favor while maximizing there over draft fees.

Bottom line is don't ever bank with tcf. Your best bet is to go to a credit union or a small bank where they actually appreciate there customers!

tcf bank sucks, don't ever bank with this bank.They are a ripoff, they will steal your money.

TCF has poor customer service! Being a bank you would, at minimal, expect to see knowledgable respectful people to secure yourself that these people knows how to handle your money that you trust with them. Marrel whom I spoke with was not thorough when speaking and keeps asking for my same information over and over. Not only that but she didn't seem to know how to work the system. I could tell she did not want to be at work for that day! I believe that working for a bank requires you to know what the F*** you are doing. Her attitude is an insult to TCF! I can't believe TCF would hire a person with such low knowledge and suck disrespect towards a customer. After not being able to simply changing my auto withdrawls from one account to another, I had to resort to calling in their automated phone line. talking to the person on the phone was extreme difficulty because the person tried to throw me to another branch office until I used the the phrase "what the F***" to show my frustration.

If you are incapable of providing service in the customer service field, especially for an institution that is trusted to handle billions of dollars each day...LEAVE. There are tons of people out there who needs this job more than you and probably will do it better. TCF needs to up their standards for hiring people. I hope those who read this can understand the kind of bank TCF is.

TCF is like one of those desperate colleges that needs students. If you can't make it into the local prestigious colleges, then go to the cheap community college that might not even be and accredited college. If you can't open and account or get a loan...go to TCF they can do it for you because they are desperate. All the screenings...its just a bluff.

We have been using TCF because of their business hours. Boy, what a huge mistake, we have had nothing but problems. You can call to inquire about your account but it will not do you any good. We waited almost two months to receive our check card and every time we called it was a different story, first they stated to us that the account was never funded but we had made a deposit of $100.00 to start the checking account and they also took $16.00 out of the $100 for the checks that we ordered but they said they did not show that in their computers. Then they stated that they issued the card and it had been activated, we told them we had never received it and asked for a supervisor, who told us that a card had never been issued to us at all, she told us she would issue one right away and she did, when we got the card and tried to activate it it said that it could not be activated because the account did not exist. When we called they said they had closed the account because of inactivity, WHAT ? ! It was a new account that we had never used because we were trying to get all of the other issues squared away. After several phone calls to them I just could not help myself from asking them if the main branch was ran out of someones basement! Then I shared my thoughts as to what TCF really stands for ( The Customer is FUC%ED ) they were so rude and incompetent I cannot get over it and have since started using fifth third bank. But here is the real kicker, all of a sudden we started receiving bank statements from TCF that showed the $100.00 deposit minus the $16.00 for checks, so we call to tell them that this account is closed but they said it was never closed and has been active for over three months! I give up!