Tata Sky / wrong information from customer service
I was residing in Hyderabad when I took Tata Sky 1+ years back. Now I shifted my residence to Chennai. Before shifting I have called to Tata Sky Customer Care to know the procedure. The executive adviced me to shift only the set-top-box to Chennai and pay Rs.600/- to get Tata Sky connection in Chennai.
When I came to Chenni I called Tata Sky Customer Care again. The executive told me that the policy has been changed and since I don't have the dish I have to Pay Rs.1000/- to get connection in Chennai.
I didn't get any information regarding the change of policy and everything happened during the same month.
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