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Tata Sky / wrong information from customer service

1 Iran Review updated:

I was residing in Hyderabad when I took Tata Sky 1+ years back. Now I shifted my residence to Chennai. Before shifting I have called to Tata Sky Customer Care to know the procedure. The executive adviced me to shift only the set-top-box to Chennai and pay Rs.600/- to get Tata Sky connection in Chennai.

When I came to Chenni I called Tata Sky Customer Care again. The executive told me that the policy has been changed and since I don't have the dish I have to Pay Rs.1000/- to get connection in Chennai.

I didn't get any information regarding the change of policy and everything happened during the same month.

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Comments

  • Ak
      6th of Jan, 2012
    0 Votes

    Exactly same thing has happened with me...in fact just two days after re installation i have ordered adapter ...literally i had to call 20 times to customer care but even after 1 weak no body came...even today i had contacted customer care but without listening they have again generated a reference No. for me...PATHETIC SERVICE BY TATA SKY CHENNAI

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