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TapJoy / castle clash

I dont get gems from offers and watching videoes gives no gems anymore on my [protected]@gmail.com. I tried the same on the guest account and it get the gems. The video is playing, but no reward, I can download, install and play offers, but no reward. All that works fine on the guest account. Tried contacting tapjoy 3 weeks ago, no response. Igg gave me this.

Cy
Nov 21, 2017

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