refusing response and payment
Completed an offer from them. Waited the appropriate time to be credited. The allotted lapsed and they were contacted. Got an automated response that said they were looking into it and to feel free to respond to the email. They have done nothing nor responded to any further emails. I feel scammed.
non credit
I completed an offer through a Facebook game to sign up with Netflix and receive subsequent credits for the game. Needless to say, I did not receive the promised credit. I have been communicating with Tapjoy and after a week of back and forth, they finally decided "According to the Netflix system, you abandoned from the signup process after clicking on the advertisement. Only fully completed transactions qualify for currency." Curiously, there were no issues in signing up for Netflix. When I called their customer service, there aren't any issues on their side. So apparently the process I used worked sufficiently to sign me up for Netflix but not enough to receive approximately $25 in game credits. Tapjoy isn’t standing by their offer and has no interest in resolving this situation.
Via the Crime City app on my iPad there was a free 16 gold bars offer for using providing a verifiable email which I did. I also completed 3 political surveys.
Please get me my gold
Folks.theses slobs have more complaints against them than Al Capone.ONCE THEY'VE TRICKED YOU OUT OF YOUR MOST PRIVATE INFO(creditcard#etc)They got you.First the runaround then their PR MOUTHPIECE Saad pops in like the Messiah promising to take care of you BEFORE YOU CONTACT BBB.Don't believe me?Just check the tap joy complaints on this site alone.here thinks he's doing you a favor by giving YOUR AWARD...TO YOU!?
false advertising
Yes, I myself completed an offer via Facebook game to sign up with Netflix and receive 200 Farm bucks for the game. I did not receive the credit and after many emails with Sairam Sankar Tapjoy s rep he finally decided to send me this template response "According to the Netflix system, you abandoned from the signup process after clicking on the advertisement. Only fully completed transactions qualify for currency." I have sent them screen shots of the confirmation and my account information and still nothing. Finally, I sent them my username with Netflix and they ignored my email. Netflix should drop Tapjoy.
YOU and thousands others my friend.I STRONGLY SUGGEST YOU REPORT TAPJOY AND ALL THEIR FRAUDULENT SITES THAT RIP YOU TO YOUR STATE ATTORNEY GENERAL.
sucks
TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!
Read full review of TapJoy and 60 comments
-
TapJoy Contacts
-
TapJoy phone numbers+1 (415) 766-6900+1 (415) 766-6900Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 2 2 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number+1 (415) 766-6905+1 (415) 766-6905Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 19 19 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
-
TapJoy address111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
-
TapJoy social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 29, 2025
Recent comments about TapJoy company
Home Decor
Imprint
18 reviews
Scratch
10 reviews
CometChat
3 reviews
FuGenX Technologies
4 reviews
PictureThis - Plant Identifier
7 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Because TAPJOY ARE SCAM PROFESSIONALS.That's exactly what happened to me.SEE my complaint"BUISNESS FRAUD".