I'm sorry to hear that TAG Heuer watches you have are not in good condition. But maybe you should ask yourself a few questions before pointing finger at a company. 1st question : Did you purchase the watch in the TAG Heuer boutique or the so-called authorise dealer?
I have 2 TAG Heuer watches - 1 purchase at the authorise dealer and other in the TAG Heuer boutique. The dealer which I purchase from offer me a Huge discount (20% + 5% if pay in cash) compare to the Boutique. As it was my 1st time purchasing a Branded watch, I decided to buy from the dealer. But eventually, I regret it. Just after 2 month of wearing, My watch break down. Bringing it back to the dealer where I purchase from and guess what, I was told to go to the TAG Heuer Boutique to complaint as they said they only sell watches to customer and they are no after sales services. So I went to the TAG Heuer service centre and have it checked. To my surprise, Its seem like the watch has lots of problem. Oiling dry up due to watch has not been used or wind for a long time. Which mean that its an old stock. So i check around and ask my friend. Eventually I found out that dealer actually take in old watches from their customer and resell it at a cheaper price. That why I never ever purchase from dealer anymore even if its cheaper by 10%. So guys, did you purchase at the boutique or dealer?