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Swarovski / "rose gold" ring

Johannesburg, South Africa

Hi, I've been doing walk ins and calling and i'm receiving no help. My rose gold ring has lost its color, it started shortly after the purchase 24/12/2015. I've been complaining about it and all the Cresta branch can say is "there's nothing they can do", i honestly don't think that's great customer service.

All i need is an original ring that wont loose color and go rusty. i don't use my ring with water or abrasive detergents.

I need a solution to my problem, i cannot buy a ring at a reputable store only to struggle to get my issues resolved. Please help

Swarovski

Bo
Jun 13, 2017

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