Supercuts
Reviews and Complaints

I went in to supercuts today to get my hair cut. I asked for a four, and told the lady to leave some hair on the top. The lady ignored my last comment and gave me a buzz cut. When I complained she told me that it was my fault for not explaining to her clearly. She told me to write it down next time.

This mornning I went to Supercuts in TopshamMaine. They were posted as opening for business at 8:30 am. I and another person waited until 8:45 and nobody showed up. Very shabby! I went down the road to a place called Cutting Crew and they WERE open for business. I'll just patronize the Cutting Crew from here on in!

My biggest complaint is that I tried to contact Supercuts on the web and there was nothing on the contact page to submit what I had written. I tried twice to contact them re. a foil job and basically the hair dresser did a good job, but it was not what I asked for. And maybe some people think it was not expensive ie the previous person re Supercuts, but for me $120. plus and a tip is nothing to sneeze at. The gal who did my hair told me via telephone she would make the front a little lighter for no additional charge, but when I went into the salon she said she couldn't do it without charging me for an additional service. I wanted the customer service for Supercuts to be aware of Rachell at Supercuts( wa80163) 17629 108th Ave. SE Renton, WA 98055, phone [protected]. I had my hair done 6/25/08. It was a birthday gift from my husband. My 71st to be exact. I could not find a place on the web site to send or submit my complaint. I wonder how many people would communicate with them if they had submit on their contact page. Marilyn Behar ps If anyone knows how to get this sent to the customer svc. for supercuts, please do.

HAHAHAHA! You people actually complain about haircuts? That is so sad that you have nothing better to than complain about your cheap services. What do you expect when you're paying half as much at a walk in salon than high end salon?!? OMG this is so funny I can't believe people sit around complaining about their services from a supercuts.

you should be polite to all customers especially kids . T hey can be trying but with a little patience they ca be your friend too

omg whoever this Amy chick was that said that, if you dont like cutting kids hair you are in the wrong business you ignorant ###. You work at a cheap hair salon, which is mainly where people take their kids. If you dont wanna deal with children, then go to an upscale salon, but I'm guessing you cant get hired at an upscale salon because you cant even properly enough for someone to understand you. Your absolute stupidity and ignorance should not astound me but it does...[censored]

You and your spoiled little brat should go somewhere else where they bow down to you like you feel the whole world should.
And you're right! we CAN'T STAND cutting kids' hair, they act like animals, and you parents just think it's sooo cute when they play on our very expensive chairs and with our equipment.
GO GET YOUR MULLET CUT SOMEWHERE ELSE.

manager humiliating employees in front of clients, swearing constantly, and admitted doing drugs

Problem solved

also have many witnesses that will come forward, this problem needs to be solved accordingly..still working there

I walked in to my supercuts appointment at 2:00. After waiting for ten minutes, I told the hairdresser that I wanted her to use the four. She said "four all the way around?" I said no, and to leave some hair on the top. She then ignored my last comment and gave me a buzz cut. When I complained, she said I should have told her more clearly, and maybe next time I should write down what I want.

Supercuts on Highlands Ranch Parkway, Highlands Ranch, Colorado. Went in and asked for them to use a number 3 as I have 6 other times. The lady started on the top and the next thing I see is her giving me a buzz cut. Too late to stop. When I complained the other lady working there talked to me like I was crazy. Terrible customer service. Do not bother calling anyone the company does not care about customer service. I plan on telling anyone who will listen to never use Supercuts. I hope this store goes out of business.

I am a booth-rent stylist and have been for seven years. I work at a salon/day spa and our prices really aren't that much higher than they are at Supercuts/Regis/Penny's etc. While I am sure there are diamonds in the rough at these places, a lot of these people are either just starting out or either don't have the desire or ability to move on. These are referred to as "fast food" hair places because while you are paying "upscale" prices, the stylists are getting paid minimum wage and could care less if you like your hair or not.
I have been appalled at these stories and the stylists harsh reactions to them. I would NEVER let client leave unsatisfied and if they decided they didn't like something later or if there was a mistake I would not hesitate to fix it or offer a refund immediately. However, there are some stylists who pay 160 dollars a week to come to work like I do and still behave like primadonnas with a god complex. and as for the stylists on this site ridiculing clients who complain, you should take note because this is why you make minimum wage. Customer service goes a long way in this business and even on the internet you should strive to be polite and considerate. Word of mouth is the best advertising and can make or break you.

Camarillo Ca.. Supercuts... Ventura Blvd..
How can these places stay opened..
Received the worse haircut, whole head uneven.. received layers I did not want.. layers uneven .. looks like a child cut my hair..
she used a razor to layer the back, hair is damaged..
managed tried to fix hair but now looks worse..
Right side is the worse.. six inches of hair cut away during her layering technique..
I am afraid to leave the house.. totally looks like a child cut my hair while i was sitting in a chair...
I used to have one length, , , , now I have 5- 6 inch layers...

Yesterday I went to supercuts in Camarillo, Ca on Ventura Rd by Target..
The Lady that cut my hair totally butchered my hair.. Totally uneven on one side.. I used to have straight hair but no more.. She put layers in my hair .. She took off 6 inches on one side, , .. mananger tried to fix it but now looks worse.. my whole head of hair is crooked..
I got my money back .. wow big deal...
I am so embarrassed by my hair cut.. today i am in a wedding as a maid of honor...
supercuts must hire rejects...
I am so pissed..

I was seated rudely for a haircut because I have long hair and the girl obviously did not want to be bothered. I did not want any of my long hair cut just cleaned up underneath and MAYBE have the ends cut.

I had put my own hair up and she left it that way instead of placing it out of the way to do her job. She proceeded to clipper the shorter hairs only to pull a large portion of my longer hair out of hold with the guard and she PROCEEDED TO CUT OFF THE LONG HAIR AS IF IT WERE NOTHING AT ALL! I said "you are cutting my my long hair", she said " Oh I am arent I" as she continued to cut even more off until I yelled STOP! She asked if I wanted someone else to cut my hair, of course I said "No I just want to leave". On my way out in a very condescending manor she yelled "Happy Easter", as if it was a big joke and I was happy about her treatment of me. This crosses the line and has affected me significantly.

Words cannot describe how angry I am. The length on my hair is from years of growth and a supercuts employee cut it off as if it was a joke. Even as I write this email my hair is still falling out from her cutting it!

I am concidering contacting a lawyer to inquire about damages.

I just got back from Supercuts. I have gotten my hair cut twice there with the Posh haircut, a stacked bob in the back and a sharp diagonal ending just above my chin. When I got there today the lady first got onto me for having my hair in a pony tail. I didn't know this morning when I did my hair that I would be getting my hair cut, plus it's never been a problem before. She said she has to wash my hair now. I told her how I wanted my hair cut. She told me that it was just a bob and it's been around since the 20's so of course she knows how to do it. She was extremely rough with my hair. Everytime she combed my hair every few seconds it dug into my head. She clipped my ear several times really hard.

I walked out with my hair looking like a mushroom in the back, not a stacked bob and there was no diagonal, it was straight. She also wouldn't cut it as short as I wanted it, it's almost the same length it was before. She told me it wouldn't look right. Excuse me, but I've had that same cut twice before and I looked awesome. I have an important dinner to go to tomorrow and and outing with my boyfriend's coworkers on Saturday. I am extremely embarrased by my hair right now. I'm going to dye my hair so people will see that and not the horrible cut.

4:01 walk in no customers in store I walked in asked lady if she had appointments or available she said no but was not doing haircuts

The lady who started cutting my hair stopped in the middle of my hair cut because I told her I didn’t like her service, and now she is refusing to cut my hair. ? What in the world?

I arrived to my appt 15 minutes early and a walk in was taken before me now its pass my appt time and I'm still here waiting. Supercuts needs to get it together and anyone with appt should be accommodated before any walk in. Such a waste of time. Now I gotta wait 45 minutes.

On 10/27/23 around 1 p.m. I got a hair cut at the super cuts in Airway Heights WA when the stylist was shaving the back of my neck I made a comment that her clippers were dull it was hurting she just continued you could also educate in customer service how to listen to customers.

Made an appointment for haircut at Albany Orengon salon for 10:00 am. There is non one here and it is 10:23 am

Used Supercuts website to make the appointment.

Jeff Limon

[protected]

Colored roots much darker than the color initially used, and colored much more than just the roots. And quoted one price and early charged double of what she originally said.

on 5/12/2023

I had hair that reached my chest. I came in and made it very clear that I wanted a GROWN OUT BOB - !

This woman proceeded to literally chop ALL OF MY HAIR OFF!

I'VE been crying, don't want to leave the house and I'm so embarrassed. There's no way to fix it either so I want a full refund. This was yesterday. TAMEE Kaper [protected]

Went to lakeside Brompton walk for a hair cut that cost me over £36 pound boy aged in his 20s totally messed it up had to go to another hairdressers at Lakeside and they sorted his mess out

My mother and i went to the supercuts on grande heights drive, cary and the haircuts were as if she did nothing. could you please give me two vouchers to go to a different store.

311 orchard park drive, cary north Carolina 27513

Hair was cut unevenly on sides and top basically hair was butchered eyebrows not defined looks like 2 caterpillars above my eyes