Sunwing Travel Grouphotel

13th Jan 2017 at hotel riu emerald bay Mazatlan, bed is broken 2 nights later when my back starts to hurt i realized bed is broken, went to front deck and told them to fix the bed or change my room cos i couldn't sleep properly, i was in room 213, went back pack bags again went to room 244 that same night 15th loud disco music from the bar and the fridge is broken and making buzzing sound i went down at 1:30 am to front deck complaint next morning while we are changing maintenance guys opens the door and start working the fridge i told them to wait outside till we are getting ready. So change room again to 433 on 16th I also got stuck in the elevator, credit card got missing from the atm machine i just had 1 real bad week. that is not a 5 star its a 2 star. advice please do not go there. thanks

Jan 21, 2017

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