My JR Pass
reviews and complaints

I'm really excited to use my JR Pass when I travel to Japan next month. I ordered it from My JR Pass website and it was super easy to navigate. I didn't have any problems placing my order and the follow-up was quick. I'm just waiting for my passes to arrive, which should be on Monday. I can't wait to explore Japan using the JR Pass. The shopping experience has been excellent so far. I'm really happy with the service provided by My JR Pass.

I gotta say, My JR Pass (myjrpass.com) was a real lifesaver for my recent trip to Japan. The order site was easy to use and whenever I made a mistake, it was quick to get me back on track. I mean, let's be real, we all make mistakes sometimes, right?

But what really impressed me was the price. I did some research beforehand and noticed that the market was fluctuating quite a bit. But My JR Pass held true to their price and it was definitely a steal compared to what I saw elsewhere. And in a world where prices can change by the hour, that's a big deal, ya know?

Overall, I had a great experience with My JR Pass and would definitely recommend it to anyone planning a trip to Japan. The only thing I would suggest is maybe adding some more information about the different types of passes available. But hey, that's just me being nitpicky. Keep up the good work, My JR Pass!

I gotta say, I was pretty impressed with My JR Pass. I mean, I had no troubles at all when it came to ordering and getting my hands on the pass. It was smooth sailing all the way. The only thing that kinda got me was that when I was searching for JR passes on Google, I kept getting results for travel agencies that weren't even based in the US. It took me a bit of extra time to find My JR Pass, but once I did, it was all good.

Anyway, I'm really excited for my trip next month. I'm gonna be using my JR pass to travel all over Japan, and I can't wait to see all the sights. I'm gonna be hitting up Tokyo, Kyoto, Osaka, and a bunch of other places. I'm gonna be riding on the shinkansen, which is like the bullet train, and I hear it's super fast.

But yeah, back to My JR Pass. I gotta say, I was pretty happy with the whole experience. The website was easy to use, and I had no problems at all when it came to ordering my pass. The delivery was quick too, which was a relief. I was worried it might take a while to get here, but it arrived in no time.

All in all, I'd definitely recommend My JR Pass to anyone who's planning a trip to Japan. It's a great way to save money on transportation, and it's super convenient too. Just make sure you search for it properly, or you might end up on some random travel agency's website.

So, I gotta say, I had a pretty rough experience with My JR Pass. Let me tell you what happened. My flights got cancelled because of the whole covid situation, and Singapore Airlines was cool enough to waive all the cancellation fees. But when I tried to get my money back from JRPass, they hit me with a 15% penalty fee. That's over a hundred bucks, man! I couldn't believe it. Like, I get that companies gotta make money and all, but come on. This was something totally out of my control. And it's not like I was trying to cancel for no reason or anything. All my other airlines and hotels were totally understanding and didn't charge me anything. But not JRPass. They were the only ones who refused to waive the fees. Honestly, it's pretty disappointing. I expected better from them.

I recently used My JR Pass (myjrpass.com) to purchase my Japan Rail Pass and overall, I was satisfied with the experience. The website was easy to navigate and everything was laid out very well. However, I did notice a few things that could be improved.

Firstly, I would suggest putting something on the website about how quickly you can mail the Exchange Order (not the pass) to the customer. I was a bit worried about receiving it in time for my trip, but it arrived within a few days. Additionally, it would be helpful to explain that debit cards are not acceptable for payment. I had to switch to a credit card to complete my purchase.

One thing that could be improved is the visibility of error messages. I encountered a few errors during the checkout process, but the messages were not very prominent and I almost missed them.

It is important to note that you will receive an "Exchange Order" that you will need to use and show your passport upon arrival in Japan. This was not exactly clear to me at first, so it would be helpful to have this information more prominently displayed on the website.

Finally, I was a bit confused about where I could use my Japan Rail Pass. It is not exactly clear that you will be able to use this pass on most all Tokyo area local trains and hopefully some local buses in the Tokyo Yokohama area. It would be helpful to have a more detailed explanation of where the pass can be used.

Overall, I had a positive experience with My JR Pass and would recommend it to others. However, I hope that the website can be improved to make the process even smoother for future customers.

I gotta say, I was pretty impressed with My JR Pass. I mean, I've shopped around before and let me tell ya, some of these vendors will try to sneak in extra fees at the last minute. But not these guys! No hidden fees here, no sir! And I gotta say, that's a breath of fresh air.

Now, I did opt for the FedEx 2 day shipping, which cost me an extra ten bucks. But hey, that's not too bad, right? I just hope it gets here on time. I mean, I ordered it on a Saturday, so it didn't go out until Monday. But according to the website, it should arrive on Wednesday. Fingers crossed!

Oh, and one thing I will say is that it would have been nice to get a tracking number. I mean, I like to know where my stuff is, you know? But hey, I'm not gonna complain too much. As long as it gets here on time, I'm happy.

Overall, I'd say My JR Pass is a pretty solid choice. No hidden fees, reasonable shipping options, and hopefully it arrives on time. Can't ask for much more than that!

I just got back from Japan and I gotta say, My JR Pass (myjrpass.com) was a lifesaver. I was a bit worried about buying my JR Pass online because there are so many websites out there, but I had no problems with this one. The two passes I bought worked like a charm and I was able to avoid those long lines at the train station. Ain't nobody got time for that!

One of the best things about using the JR Pass is that you can go straight to the platform and hop on the train without having to wait in line. The only time you need to queue up is when you want to get a seat assignment on the Shinkansen. Trust me, it's worth it to get a designated seat. We saw one train that was so packed with people standing that it looked like a can of sardines. No thank you!

But there was this one time when we almost missed the Shinkansen because we would have had to wait in line to get our seat assignments. Luckily, we were able to sneak onto the train just in time. Phew! So yeah, it's definitely a good idea to get designated seats whenever possible.

Overall, I would highly recommend My JR Pass to anyone planning a trip to Japan. It's easy to use, saves you time and money, and it's legit. Plus, you get to ride on those super cool bullet trains! What's not to love?

There are so many different JR Japan Train passes available online, it can be hard to know which one to choose. But if you're looking for the best price, MYJRpass is definitely the way to go. And the fact that they're located in the United States is a huge plus - it means you can actually talk to a real person if you have any questions or concerns.

I recently purchased two passes for myself and my great nephew, and I have to say, the experience was fantastic. I accidentally forgot to add the mailing information for the passes, but MYJRPASS caught the mistake in time and made sure there would be no delay in getting them to me. Their customer service is truly top notch.

I would definitely recommend MYJRpass to anyone looking to purchase a Japan train pass. The passes themselves can be confusing, with so many different options to choose from, but MYJRPASS makes everything clear and easy to understand. And as someone who lives in California, it's great to know that they're a local company that I can trust.

Overall, I would give MYJRpass a five-star rating on TripAdvisor. They're a great company that really goes above and beyond to make sure their customers are happy. If you're planning a trip to Japan and need a train pass, definitely check them out!

I recently had the pleasure of using My JR Pass (myjrpass.com) for my trip to Japan. Before purchasing the pass, I decided to call their office number to inquire about the process. The representative I spoke with was extremely helpful and suggested that I purchase the pass online and receive confirmation details before coming to pick it up. I found the online process to be quite easy, and after purchasing, I received a pending email.

However, I did encounter a bit of confusion when I received a second email indicating that they had received my payment and attached a pick-up location. I went straight to the office, but upon checking the email again, I noticed a link that said "check your order status." When I clicked on it, it showed that my order was still waiting to be fulfilled. I was a bit worried because I had driven quite a distance to get there and hadn't seen this information before.

When I arrived at the office entrance, I noticed a list of numbers to call for different purposes. I dialed the "JR Pass" pick-up line and left a voice message. After a short wait, a lady came to bring me our JR Pass, which made me a very happy customer!

Overall, I was pleased with my experience using My JR Pass. The representative I spoke with on the phone was very helpful, and the online process was easy to navigate. Although I did encounter a bit of confusion with the email notifications, I was able to quickly resolve the issue by calling the pick-up line. I would definitely recommend My JR Pass to anyone planning a trip to Japan.

I was really impressed with my experience with myjrpass.com. I had never heard of them before, but I was looking to order a JR Rail Pass for the first time and stumbled upon their website. I decided to give them a try and I'm so glad I did.

When I called to place my order, I was lucky enough to speak with Miyuki. She was so helpful and patient with me, even though I had a lot of questions and wasn't quite sure what I was doing. She stayed on the phone with me the whole time and made sure that I understood everything before we hung up.

I was also worried about getting my pass in time for my trip, which was coming up quickly. Miyuki assured me that if I placed my order on Saturday, I would receive my pass by Wednesday at the latest. I was a little skeptical, but I decided to trust her and place my order.

To my surprise, the pass actually arrived even earlier than expected! I came home on Tuesday afternoon and there was a FedEx envelope waiting for me at my front door. I couldn't believe how fast it had arrived.

Overall, I was really impressed with the level of customer service I received from myjrpass.com. Miyuki was amazing and made the whole process so much easier for me. I've had experiences with other companies where the customer service was terrible and I felt like I was just another number to them. But with myjrpass.com, I felt like a valued customer and I know that I'll be using them again in the future.

I would definitely recommend myjrpass.com to anyone who needs a JR Rail Pass. They have great prices and even better customer service. And if you're lucky enough to speak with Miyuki, you'll be in good hands!

But overall, My JR Pass is a pretty good service. I got my pass in the mail and it worked like a charm. I was able to ride the trains all over Japan without any issues. The only thing that was a bit annoying was having to fill out all the credit card information again if there was a missing part. But I guess that's just how it goes sometimes.

I would definitely recommend My JR Pass to anyone who is planning on traveling around Japan by train. It's a great way to save money and it's really convenient. Plus, the pass itself is really cool looking. It's like a little souvenir from your trip.

One thing to keep in mind is that you do have to activate the pass once you get to Japan. This is pretty easy to do though. You just go to one of the JR offices at the train station and show them your pass and your passport. They'll give you a little ticket that you can use to ride the trains.

Overall, I had a great experience with My JR Pass. It was definitely worth the money and it made traveling around Japan a lot easier. If you're planning on visiting Japan, I would definitely recommend getting a JR Pass. It's a great investment and it will save you a lot of money in the long run.

So, I was trying to get my hands on a JR Pass from myjrpass.com, but I ran into some issues. I don't really understand why my order hasn't been filled yet. It's kind of frustrating, to be honest. I wish they would just tell me what they need from me so I can get this sorted out.

I mean, I get that there might be some confusion or miscommunication, but I feel like they could be a bit more clear about what's going on. Maybe they need more information from me? Or maybe there's some kind of problem with my payment? I don't know.

All I know is that I really want to get my JR Pass so I can start exploring Japan. I've heard so many great things about the train system there, and I don't want to miss out on any of it. But if my order doesn't get filled soon, I might have to start looking for other options.

Overall, I think myjrpass.com has some potential, but they need to work on their communication skills. It's not enough to just have a good product or service - you also need to be able to explain it clearly to your customers. Hopefully they can figure out what's going on with my order and get it sorted out soon.

But, I gotta say, My JR Pass is worth the money. I used it for my trip to Japan and it saved me a ton of cash. I was able to ride the bullet train as much as I wanted and it was super convenient. I didn't have to worry about buying tickets every time I wanted to travel. Plus, the pass also covers some local trains and buses, which was a nice surprise.

The website was easy to use and I had no trouble ordering my pass. The only downside was the shipping cost, but it arrived in a timely manner so I can't complain too much. The pass itself was also easy to use. I just showed it to the train attendant and they let me on the train. No fuss, no muss.

Overall, I would definitely recommend My JR Pass to anyone traveling to Japan. It's a bit pricey, but it's worth it for the convenience and savings. Just be prepared to pay for shipping.