Suddenlink Communications / customer service

This is by far the WORST company I have ever dealt with. Their customer Service is pathetic, you cant even call it customer service. I called today to disconnect my services. I asked if a representative could call be because I didnt have time to wait on hold, they said "No, our reps dont make calls" which is a lie because I receive calls from their reps ALL the time! After being transferred 4 times I was put on hold for over 15 minutes, actually it may even be longer than that because I am still on hold while I write this... My phone now says I've been waiting 20 minutes! This is absolutely unacceptable! Stay away from this company, they dont care about their customers and you will waste your time and money!

Still on hold by the way...

Feb 29, 2016

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