Stubhub / tickets were invalid

United States

I ordered tickets for me daughter and son to attend a Mav's game and they were sitting in there seat when another couple came in and had the same 2 seats with there tickets. All four people were asked to leave or buy more tickets, my daughter bought 2 more tickets and i called first thing Monday morning and was told that there was and issue and that i would get my original money back (235.00) of which i did plus they would give us a credit of 225.00 to our account, this never happen and the guy that promised us this transaction will not return a phone call. I have all of this documented in an email dated back to [protected] and the "Executive Customer Care Specialist is Ryan Moge. I will not stop until i get this cleared up


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