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Stater Bros. / checkout service

1 United States

My grandmother went to Stater Bros this morning off of Mary St & Lincoln in Riverside. She went up to the checkout & asked about the turkey in the paper and the cashier said that it was .99 but said the one she picked didn't qualify. My grandmother told her several times she picked the one that said .99 & the cashier refused everytime. Cashier called the manager & said my grandmother was complaining. She immediately told my grandmother she needed to go talk to the manager. Another employee instead, followed my grandmother to the aisle & confirmed she had the right one. They went back up & she again, said she needed to talk to the manager & continued serving other guests. My grandmother asked who the cashier was and the employee said this hadn't been the first time this has happened.

Nov 19, 2016

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