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State Bank Of India / rs. 20,000/= debited from my father's account

1 India Review updated:

Respected Sir/Ma'am,

My Father is holding a saving account with SBI bank Begusarai, Bihar, 851101 branch.
They have also provided an ATM card with the account.
On 12-08-2009, when I checked the A/C balance, Rs. 20, 000/= have been debited from
my father account. On 13-08-2009 I went to SBI barach office for written complaint, the Bank staffs said that
it is a technical problem with ATM machine thats why it showing this kind of errors.
Even the chief manager of the bank has the same answer.
It has been 27days now from the complaint, todya [protected]) the Bank Manager said, it has been
withdrawn by someone, we can not do any thing regarding this matter.

I am the only earning member in my family and I am facing much problem because of this issue.
I am really frustrated and disappointed with such a service of the bank. I want money any how.
I have the statement slip and written complaint as record of the problem. Kindly look into the matter.
Hoping a speedy and a positive reply and solution from your end.

Dtails are :

A/C Holder Name : Saadat Hussain
A/C Number :[protected]
Bank : State Bank of India
Branch : Begusarai (Near Old Jail), Bihar, 851101

Thanks & Regards,
Nazrul Bari
[protected]

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Comments

  • Md
      15th of Nov, 2009
    0 Votes

    Res sir/mad

    This is your kind information i md anwar alam my account no-
    909010037436769 in AXIS BANK HALDIA BRANCH, when yesday 14/11/2009
    at 10.55 i insert my debit card to state bank of india ATM Machine and input my
    pin number and amount of 7000.00 (seven thousand only) on screen i see your
    transation is being vproceed pls wait, but 2-3 min on screen transation is time out
    and the amount and slip not give by atm machine . After some time messag
    came in my mobile your account is debited rs 7000.00 .

    There fore i request to you please take nessary action and the amount
    7000.00 credit in my account as soon as possible.

    Name- MD ANWAR ALAM
    A/C NO- 909010037436769
    DEBIT CARD NO- 4688059001605887
    BRANCH- AXIS BANK HALDIA WEST BENGAL
    DATE-14/11/2009
    OCCURANCE - STATE BANK OF INDIA ATM MACHINE IOCL REFINERY HALDIA W.B
    DATE TIME;- 14/11/2009 10.50

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