I've read the message people wrote about sprint (i'm gonna be very polite in description) dishonest lousy business.
I am a victim my self for over as happened in 2003. Ended up with unauthorized charges for calls that i did not make. I fought the same way with them i even reported them to FCC and the attorney general. The whole point is that they do not move on a small claim small fish like I am.
BUT! I am bringing people together for a class action lawsuit and i think we will kick their butt they will pay dearly for ripping good people off.There is a consumer law about fraudulent business practices.
My confidence is coming from the fact that i have been studying and researching on my own for the big "rain" to come down on them. And it will if we file a joint complaint amongst others whom i also will write and you will get you money back and plus damages and plus what the law allows.
I am not an attorney nor looking for business other than take them to court and get mine and others money back.