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Souq.com / taking money without placing the order

Saudi Arabia Review updated:

I ordered a" Tommy Hilfiger Mens Cambridge Passcase باللون الأسود" for 119s.r with shipping from "3alababak-Store" using my qitaf points. I tried for the first time they said an error occurred try again later so i tried 2 hours later and it turns out they subtracted the money in the first time without placing the order and when i called customer support they told me to go to STC, which has responsibility in that fault.

Souq.com
Souq.com

Hu
Oct 08, 2016
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Comments

  • 3a
      Nov 19, 2016

    on behalf of souq.com, we are 3alababak-Store and we hope that your issue were resolved.
    if not please send us an email on [protected]@3alababak.com and we will make sure your issue gets resolved ASAP

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