SUBMIT A COMPLAINT

Souq.comhp 250 g4 laptop

Hi, my name is sharan john, I purchased the above product from souq.com and was shipped to kuwait. First of all I received the product late even though I selected speed ex delivery mode thereafter I opened the box and found that, there was damage on my product and it was mis handled improperly during the shipment.
I have raised my voice fileing a complaint to souq.com but none of the representives have called me. I tried calling but not answering on right times.

Since im residing in kuwait, I can buy online from here itself but due to the best selling price from souq.com I tried out. I was the first customer in souq.com and my 1st order was this product but I should say this, im totally dissapointed and that too, I bought this as a gift to offer my family.

Very dissapointed.

Ko
Jan 13, 2017

Post your comment