Souq.com / courier service of souq.com
COMPLAINT AGAINST COURIER SERVICE- VERY BAD SERVICE
Date of Incident- 29th OCT, 2018
Mobile number of the courier person - [protected]
The courier guy named - HIDAYAT & his driver was supposed to deliver Order ID# [protected]. They called me in the morning when I told them that there is no one at home so they can come anytime after 5pm (the time was already specified on the delivery notes). They called me at 4.45 when I told them that I would be reaching home in 10 minutes, the courier guy just started abusing saying BLOODY STUPID guy and started abusing me. This is not acceptable from a brand like SOUQ.com. Me and my family have been long time customers and the courier people are just spoiling the company name. I want this to be brought to the notice of the management and serious action taken against these people.
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