Souq / single bed
Kindly consider this as a formal complaint from my End.
I placed an order through Souq for a bed, which was broken after 5 hours from Receiving.
the Order Id is : [protected]
I consider this as commercial fraud as the quality isn't half what was claimed on your website.
I need to return it back and I need a full refund, otherwise i will escalate this case to consumer rights.
we didn't have an internet access to report the issue to you in the same time.
Such a transaction isn't legitimate and isn't acceptable and doesn't comply with the regulation and the policies for your respected website.
I would appreciate a quick response as Iam feeling that i had been cheated.
My name is Ahmed Mahmoud Ahmed Mahmoud
My phone number is +[protected]
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