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Sonysmart tv not smart

As a loyal Sony customer I bought my latest Sony KDL-70 W850B a supposedly smart TV. Unfortunately it's just a YouTube TV and no other pre-loaded live apps work, not even the Sony app or Opera or TED. I am not complaining that it doesn't support Adobe but its own pre-loaded apps should work. The authorized dealer conveniently avoids responsibility by informing me that in Saudi Arabia other apps don't work due to time zone problems. The same apps work here for Samsung and LG.I have contact Sony middlEast about a week back but no action till now.
Sony please tell why should I trust Sony again.

Ra
Dec 21, 2014

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