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Snapdeal (Online Products)got 2 bounce utrn numbers

Review updated:

Order ID : [protected]. I have ordered samsuOrder ID : 3372356578g guru E1282 MODEL MOBILE IN SNAPDEAL ONLINE MARKETTING WHICH WAS CASH ON DELIVERY.
I HAVE TAKEN DELIVERY ON 3 NOVEMBER FROM COURIER BY PAYING CASH ON DELIVERY OF AMOUNT RS.2424/- WHEN I OPENED BOX MOBILE MODEL NUMBER CHANGED. BILL WAS SAME AS I GIVEN BUT PRODUCT NOT SAME.
WITH IN FEW MIN I HAVE CONTACT SNAPDEAL CUSTOMER CARE [protected]. HE TOLD TO SEND PIC OF BOX AND BILL TO MAIL ADD.
I DONE AS HE OR SHE TOLD ON 5TH November THE SAME COURIER BOY CAME AND TAKEN RETURN DELIVERY BY GIVING SLIP.

ITODAY ALMOST 2 MONTHS COMPLETED I HAVE NOT RECEIVED ANY AMOUNT FROM SNAPDEAL.
ON 15TH NOVEMBER I GOT ANY UTRN NO FROM KOTAK MAHINDRA BANK WHEN I ADKED MY BANK HE TOLD THAT UTRN NO KKBKH14316259864 NOT DONE TO MY ACCIUNT NUMBER.
MY ACCOUNT NO iS [protected].
BUT WITH THIS UTRN NUMBERS KKBKH14316259864 DONE TO [protected].
BUT REJECTED. AGAIN I CONTACT CUSTOMER CARE HE TOLD TO SCAN BANK DETAILS I DONE AFTER DAILY CALLING HE GIVEN MAIL ON 15TH DECEMBER WITH NEW UTRN NUMBERS WHICH ALDO BOUNCED UPTO TODAY I WASTED MY MONEY IN SCANNING BSNK DETAILS AND DAILY CALLING TO CUSTOMER CARE WHICH WAS PAUD NUMBER. I HAVE SPEND MONEY UPTO RS.680/- I HAVE ALL DETAILS WITH ME ALL SENT MAILS AND ALL RECEIVED MAILS.
TODAY I CHECKED MY SNAPDEAL ACCOUNT IN THAT Order ID : [protected] WAS DELIVERED I AGREE BUT IN SAME I HAVE SENT RETURN THAT ALSO MENTION BUT TODAY ONLY DELIVERED SHOWING.
PLZ I REQUEST TO SEE ALL MY DETAILS WHICH I WILL SCAN ON TOMARROW.

Jan 05, 2015
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  • On
      Jan 07, 2015

    Dear Madhusudhan,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
    working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

    0 Votes

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