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SingTel / Singapore Telecommunications / long outstanding amount due from singtel to mobile user

1 Blk 695, Jurong West Central 1, #04-29, Singapore, Singapore

To whom is in charge, I have a long outstanding amount of S$30.24. Firstly I am a good payer, do not understand what is the issue take so so long to re- process the refund. On 21/9/18 received SingTel cheque no.594230. 21/9/18 Call 1688 talk to Ms Yuri, infrom her instruction was give to singtel before they issued should be in full name but yet still wrong. Resolve given is wait for new cheque. 16/10/18 call 1688 talk to Ravin, kiv another 3working days. 29/10/19 call 1688 talk to Awzani, confirmed cheque issued did 10/10/18 kiv 4 weeks. 15/11/18 call 1688 talk to Ravi kiv20/11/18 or 24/11/18. 1/12/18 call 1688 talk to Naren, suggest bank transfer details given, kiv 3 days will call back, I have indicated call me after 5pm. 6/12/18 talk to Khalid, Ashs is handling, kiv his call. 7/12/18 talk to Haarivin, look for him can't find, kiv Ashs call. I need an explanation immediately.
Thanks
Janet Lam 8661 7076

La
Dec 7, 2018

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