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Singapore Post / counter staff at teban garden blk 38

SG Review updated:

I had a parcel to collect at teban garden pop station. Parcel number CJ00001917994
My mother in law who is in her 60s help me to collect as I m working. She first approached the counter staff who direct her to the pop station. She did not know how to use the pop station. Despite the instructions given to her by me via phone. So she approached the counter staff a Chinese gentleman who gave her verbal instructions. Despite that she was still having problem. She kept asking for help few times but the staff did not come out to help her. I was on the line with her and got frustrated with the staff who refused to come and help. Finally my mil manage to get him to help her. I am very disappointed with the service. No initiative taken to help the customer. Pls do get back to me.

Na
Apr 03, 2017
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Comments

  • Si
      Apr 04, 2017

    Hi Nathan Jolene, We are sorry to hear that, rest assured that your case has been highlighted to the relevant team. One of our consultants will get in touch with you on this matter. Thank you.

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