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Shutterstock / shutterstock auto renewal plan is on. you may not realize that!!

United States Review updated:

We have the same problem. Shutterstock's has the auto renewal button checked, and this year Shutterstock just took US$49 from my credit card without noticing me. So, be cautious, even if you make a one-time purchase. I did not see / notice the default button last year. I called the credit card centre and they said because it is a pre-authorized purchase, they would not send a message to my cell phone.
I am now requesting a refund.

St
Jan 2, 2019
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Comments

  • Lr
      30th of Jan, 2019

    Did you ever get a refund? I'm going through the same thing, purchased a few photos last July and had no idea I would be billed monthly! What a scam!! I was told they would not offer any reimbursement, I never logged in or used the service after my initial purchase. Have threatened legal action etc. but they're just pointing at the fineprint...

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