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Shoney's North America / food not being served, terrible customer service

1 Murfreesboro, TN, United States

Well my husband and my son, and i stopped at shoney's at store 1248 those 2 ordered the bar with pancakes, and i ordered a veggie omlet. When we first came in the lady asked my husband how many i kept telling her 3 she ignored me, i finally said pay attention. There is 3 of us. And they ordered the breakfast bar with pancakes, me the veggie omlet. This location wasnt packed, and my husband, and son made 3 rounds from the bar, no pancakes for them and no omlet for me. So i finally asked the waitress she said that they were getting others before me, i get that but it was way to long since my family had already made 3 rounds. And someone could have made thier pancakes and brought them to them. And then Made my omelet. I told my waitress claudia to cancel the order for me, those pancakes that was just ridicolous. I remember back in the day shoney's was the place to go and i chose something different over cracker barrel this time for my road trip. We shouldnt even had paid for what we already had. Im very upset about the whole thing and i left hungry

Dec 27, 2017

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