Shoney's North America

On December 29, 2018, I visited the Shoney's located at 407 Thompson Lane, Nashville, Tennessee 37211; Restaurant # 1202. My order # was 208260. My son and I had the Breakfast Bar. My primary reason for choosing to have breakfast at Shoney's as opposed to any other popular breakfast spot, is the salad bar. I must on a daily basis be mindful of my food choices and have many dietary restrictions in being someone who is in a daily battle to keep Stage 3 cancer in remission.

My oncologist recommends spinach, broccoli and other high antioxidant and alkaline rich produce. I was very much looking forward to enjoying the breakfast bar and the overall opportunity of being able to go out to eat with my son who is usually too busy with work and college outside of the holiday season. However, the experience was disappointing because of the old produce on the salad bar. The spinach was actually old to the point of many of the leaves being wet and slimy; there was hardly any iceberg lettuce available (no one would refill the metal container), the grapes were old and too soft, many usual toppings were unavailable such as diced ham, broccoli and bacon bits. There were also usual breakfast items missing from the hot portion of the bar, such as oatmeal and grits (which are also healthier choices for me as opposed to fried potatoes for example).

I do not understand why the weekend cost of the bar is $12.99/person versus $4.99/person during the week if the quality of the bar is worse at the higher price. I feel that I wasted my money. My total ticket cost came to $27.84. I could have done something much better with this near $30. I would like to politely request some degree of compensation through a gift card that I can use at another location that seems to be more concerned with customer satisfaction.