Select Care Benefits Network [SCBN]
Reviews and Complaints

I've also heard that this company is a scam reading around.. i'm just curious as to where you heard about this problematic company SCBN?

I agree to the person who said they were denied because they have insurance it states that on their membership kit they only help low income and uninsured people but it does not state that on their website I don't think so of course you wouldn't know that they don't help the insured UNTIL you get the actual paperwork by then it's somewhat too late and even if you do send the membership kit back to them they will still continue to take your money from your account even after you've cancelled them, the only way you will keep them from doing so is if you close out your bank account and open a new one. IF you already have some kind of health insurance you will be denied help, they only help the uninsured and people with low income so there is no guarantee that you will even get the medications since when you get disability you are automatically granted either Medicaid or Medicare which is basically free health insurance through the government, please do not give these people your money they will not even tell you that if you have insurance already they cannot help you because the pharmaceutical company that is gonna provide the meds to you for free btw won't really help you if you have insurance they will deny you but SCBN will still be making money off of you they won't even bother to call or email you and tell you that you have been denied they will continue to drain your bank account and then you will get a letter from the actual manufactures of the medication stating you've been denied and why you were denied then when you confront SCBN they will try to act like you are at fault when in actuality they are at fault for allowing you to join their company and basically stealing your money knowing that you will be denied because you already have some kind of insurance that can basically help pay for your medications you can also go on the manufactures website they themselves sometimes have their own Prescription or Patience Assistance Program and they also have copay cards too that they can send you or you can get for free, the paperwork you can do on your own you don't need to pay a "membership fee" just to get medications that you won't even see UNLESS you hassle them which is something you should not have to do since they seem to help themselves to the money in your bank account on a monthly basis oh and then they say my favorite thing "we helped you" um with what exactly? helped me get overdrafts and have to pay bank fees because you were sucking my bank account dry and then giving me the run around when it came to medications that were important and needed, you'd be dead by the time you get your medications from these people, they also say they don't do the medications when you report them to BBB or speak with someone over the phone but I am pretty sure I seen somewhere on their site where someone who works for them I am assuming that Stephanie Nickel is an "advocate" said they do so basically they lie and contradict themselves over the phone. These people are awful if you value your hard earned money do not affiliate yourselves with them it should not take 3 or 6 months to get medications that they claim on your paperwork takes only 3 to 5 weeks to get or the faster you turn in your paperwork the quicker you'll receive your medications, which as you can see is a lie they won't even call or message you if there is a problem with the "prescription" they will just let you think that your medications are coming in the mail soon and when you ask for a tracking number they will claim they cannot get one or that the manufacturers told them they cannot get one then when you threatened to leave or sue them that's when suddenly your paperwork is correct and of course they magically have a tracking number for you to be able to see where your medications are going my thing is if you're not the ones that deliver the medications and all of the physical paperwork you claim goes to the pharmaceutical company how can you get money from us on a monthly basis as well as give us a tracking number if the company supposedly sends out the medications why don't they give us a call and tell us that our medications have been shipped as well as give us a tracking number through an email, text, or a phone call? As soon as you suggest to them that you're done with their crap and you're basically leaving they quickly call you back, try this if you are or have joined them take all of your money from your account, trust me they won't waste any time calling you to tell you they cannot get their monthly fee from you but when it comes to your medications they won't even mention them, trust me when they called me it had nothing to do with my medications and when I'd receive them but everything to do with them not being able to get their money from the account, these people do not care if we live or die they are a business and our health and lives mean absolutely nothing to them, they only care about that $35 they will be receiving on a month to month basis, they should be shut down they are frauds and when you look up the address that is attached to them when you look through your transactions it says the building with that address is either up for lease or off the market it does not even have their name attached to it you would think it would since that's the address that pops up every time they drain your bank account, they have so many different PO BOX address as well as one address they call from different phone numbers as well which makes them seem even less credible or legit since the number they tell you to contact them through is the [protected] number but they call from either a 910, 919, & a 512 area code, totally different from their actual "contact" number they claim that the customer care does not have a physical phone number or an email address that they can contact you on but if that were true they wouldn't send you a confirmation email of you cancelling your membership with them from their customer care email address. I had caught them in so many lies oh and Nathaniel and Howard sound like the same person the voices sound way too much alike so either your name is Nathaniel or Howard but it cannot be both or you could be using your last name as a first name, they are con artist do not associate with them UNLESS you like having to pay bank overdraft fees as well as going extremely broke thanks to these people. They told me to write a letter in great detail as to why I want a refund I am refusing to do so because someone else did the same thing and they pretended as if they had never gotten a letter from her requesting a refund they gave them the run around and asked for more proof of their transactions as well as them not properly serving her however the smart thing to do would be to make copies of whatever you've written that way you'll have the proof you need when the time comes to sue them. They have been reported way too much and I am not quite sure why they have not been charged with fraud or shut down it seems like they've been ripping people off since 2009 it's 2016 and they are still ripping people off. I am posting this because other people need to know what they will be getting themselves into and hopefully what I along with others have stated can be a lesson and help someone else who is less unfortunate avoid the same crap we had to go through!

I have been contacted by SCBN and intend to play around a bit with them before ignoring their calls. Perhaps I can make them jump through the hoops for a while before they catch on that I'm messing with them. Give them bogus information and make them chase rabbit.

So I just talked to these people and they want me to send them $110 up front and then $60 a month. At first I was told he was sure I could get this program for $50 per month, I was a little disappointed, so I held back, Glad I did now. So, why has nobody that actually got ripped off contacted the BBB and got them involved in this matter because they are still actively scamming today. I spoke to them less than an hour ago.

I submitted an email and phone number to get information about the group not knowing that they are basically looking for you to pay a "membership" fee for filling out standard forms the Pharmaceutical Company requires you to complete and then pay a monthly "service" fee to make sure you get your meds(for free), take care of your refills etc. Heather, extra loud on the phone, misrepresented these fees on the phone, calling them an "enrollment fee"..."to get you into their program" and the "cost of the medication would be discounted down to $45." "Congratulations you were approved and we'll be able to with draw your first months fees tomorrow" and "we'll send you out the forms for your doctor to sign off on so we can get you your medications." WHAT?! That is a game of shells people. This is done over the internet and phone, which brings the misrepresentations to a federal level of fraud. Something anyone can do on their own, they PRESSURE you into getting through them.
I have gotten 3 harassing phone calls from them, the last one relayed through a local number, not their 800 # in Texas, in attempting to get me on the phone.
WOW! DON'T DO IT

I just spoke with them and they are going to call me friday to get my bank info. They did get my SSN# during application process. Now I worry that they have it. I am glad that I decided to research them before giving my bank info.

I had been charged for two months worth plus the fifty dollar fee. i called when i still havent received my meds and they told me my claim was denied because i had insurance. i established that before i even signed up and now they wont refund anything saying i signed a form and i didnt pay $35 for meds but for their service to help me get them and they earned that money. Really? EARNED my money to rip me off, no. I will file a dispute with my bank for unauthorized charges. SCBN IS A SCAM AND RIP-OFF!

I wish I had done some homework before getting hooked up with SCBN they are the top of the heap when it comes to scamming, I feel so stupid and violated. It just makes me more cynical about any businesses I have to do business with. I alerted my bank and have stopped payment, but they will only go back 60 days. SCBN has strung me along since Aug. 2012 Only to find out I never even needed them in the first place, why are they still in business? This is criminal.

Thank you so much for posting your complaints. I was in the process of signing up for the program and I am especially glad I chose to look up the reviews before procedding.

Thanks again

I signed up to SCBN it took me maybe 3 mnths to get my meds I knew this in the beginning .When I went on medicare I sent a letter to them certified and posted them on comp. they was nice plus they never took anymore money from me.

Date August 23 2011 Please cancel my membership. Thank you Wanda M. Bowman.

Thank you for helping me for the last two years. My doctor has took me off the medication. I need to cancel my membership. Sincerely Wanda M. Bowman

Hello Shirley,

Thank you for bringing this matter to our attention. I have looked through our records and I could not find you as a member of our program. Your husband Don was a member and we in fact issued a full refund to him months ago.

If you would like to contact me directly, please feel free to call me at [protected]. We have resolved the issue, but if you would like to talk please feel free to call me.

Sincerely,

Brad Williams
SCBN Customer Care Manager
[protected]
Brad_Williams@SCBN.org
www.SCBN.org

I, unfortunately, contacted this company after my job loss in 3-2010. I was on the internet and was going to the maker's website to find assistance, and I saw a sponsered site for them for myrxadvocate, whic took me to SCBN. Mea culpa! I should have Googled SCBN or went to the BBB site, but I was so excited that I could apply for assistance, my head was turned. I thought that since the maker's website directed me to go to SCBN's site, they sponsered them. In fact, I thought I was applying directly to the maker, until I got SCBN's call.

They contacted me the first time, to tell me it would be a $50 set-up fee and $30 monthly. Then he called me back, to tell me that the program I would be applying for, had been closed, and that now the fee would be $452 monthly for 4 months. There was no way I could afford that, so I said goodbye. He kept calling but I refused to speak to him until he said that the fee had gone back down to the original $30 monthly. I received the packet, which I completed and my doctor wrote me the prescription.
It is now, at the end of May, no delivery of any sort. They mailed me a prescription card, but when I went on their site to inquire how much off I could receive with the card, no response. I have called them several times, since they took another payment in April. Now, they are telling me that the doctor's prescription was for the generic, and they would have to send it back to me. It wasn't for the generic.
I have a suspicion that they are just dragging their feet to keep getting their monthly payment, but will have one excuse after the other why I can't get my meds. In the meantime, I am forced to rely on a different medication for my Epilepsy, which doesn't work as well, but is cheaper.
I am considering my money spent a loss. How can SCNB go after a person for future payments if they haven't kept up their end of the bargain?

I too was taken..please email me at Jimslady55@yahoo.com

Take money, but no product. Wants to much information -Also too much personal information. Don't understand why they need or want so much information. It's harder getting drugs from this company then buying I home. So I can see why there are so many complaints with this company. They want us together. But they don't want to give. They're not worried about our health or our conditions . They don't care that we are now depended on these drugs for our sustaining of life. Sorry there's nobody else out there that can help as people who are on low income who desperately needs help with the cost of medications.

I just recently tried to go thru a PAP program to get assistance with my meds., but was rejected...within minutes I received an email from SCBN, who welcomed me to their club...this was unsolicited...They were helpful in completing my applicatiions and mailed them to me...but when they refused to provide a physical address I became suspicious and check this site...Now they have already charged my account the $50 app. fee and the first month of drugs cost/ $60...on my card...now my request for assistance from these companies has not been approved yet and I have not sent in the packet...I just hope I get my $ back...can't afford to lose money when I don't have a job... So, whoever is reading this please cancel your credit card and for God's sake do not give out your bank account # to these people...They're very good at convincing you they are sincere, but again like many of these fradulent low cost health care companies, they are out to take advantage of people...I live in Florida and have dealt with this before...I should know to check this site before I do anything...Let's get these guys...It's a shame for people to take advantage when times are so tough...

I am in the same situation as many of the poeple that have been scammed. why prey on people who need meds. money taken from my bank account before I sent in paper work. I had a funny feeling about them. to good to be true.80.00 dollars up front for what. then 30.00 taken out of my account and no paper work completed or sent in by me. my daughter said mom you need your meds send in your paper work. glad I didnot and also cancelled bank account. my instincts were right I may have lost my 80.00 dollars but they will not get anything else from me. why do they need the packet back I have very personal info and I don't want these crooks to get their dirty hands on. look before you leap. if I had seen these complains before I lost my 80.00 dollars!

That's correct Johnathan. We are a membership service of patient advocates that assist people with getting drugs from the Patient Assistance Programs. If Marcybgood had used her membership she would have received her medications and recognized great savings in her time as a member. It is unfortunate that she chose not to use her membership and she admits that she did exactly that above. Marcella also complained to the Better Business Bureau and Select Care even offered mediation through the Better Business Bureau to sit down and talk about her membership, but she has declined for the last 6 months to take us up on our offer.

We would still like to assist Marcela with the programs and help her receive prescriptions as she originally signed up to do. Select Care can only assist her if she chooses to use her membership and Select Care will even offer to give her husband and herself six free months of membership if they would actually like the assistance they signed up for.

Sincerely,

Brad Williams
SCBN Customer Care Manager
[protected]
Brad_Williams@SCBN.org

Marcybgood,
From reading everything above, it looks to me like you joined a monthly membership organization and you pay membership dues and they offer services to assist you in getting your medications. Why did you not call to stop the monthly charges sooner if you were not using the services? It’s like you ‘forgot’ about everything for more than a year? Membership companies like gyms, tanning salons, insurance premiums and discount plans charge monthly fees. They keep charging you until you cancel and they never refund people if they didn’t use the services because they didn’t want to or forgot about them. What took you so long?

Johnathan Tark
Baltimore, Maryland

Brad williams lies! he told me.. I wouldnt get a dime. I am on ssi.. and medicaid... and he still told me.. he didnt care.. he said.. I had been cancelled back in november of 2008.. since they had never.. and I mean never heard from me after the first conversation... which by the way was in 2007... but they were still taking money out of my account in jan of 2009..$1125.00. I wont get my money back.. but please anyone reading this... dont call them! they are trained well and take advantage of the poor. the rich doesnt need free prescriptions. they know it and will promise anything to get you hooked! anyone want to write me.. jimslady55@yahoo.com... I wish somehow we could bring a civil suit against these two companies.. yes two! both are rated f with the bbb in austin texas!

all of these are so sad my heart breaks for everyone! I plan to close out my account and open a new one

My husband has had SCBN for almost 2 yrs now and we have never had a problem with them until now. He has not had a refill on his script since Nov. 2010. I have been trying to get in touch with them but I have been on hold for over a hr and 20 mins. They are still taking the money out of our checking acct. I hope this is not a sign of what I have been reading.
I can tell you this is riduculous. Has anyone reported SCBN to the BBB? I can tell you if they mess with our money I wont hesitate to turn them in. We work to hard for someone to take our money without giving us our product. I will let everyone know what happens when I do get through to them.

When they ask you to write a letter to the "Board of Directors" to cancel your membership. There is no such thing as "Board of Directors", that is all BS. They are just giving you a run-around. The owners of the company should be sued for sexual harassment. NEVER GIVE OUT YOUR BANKING INFORMATION...USE YOUR CREDIT CARD, THAT WAY YOU CAN DISPUTE.

When you sign up for this program, make sure you use you credit card. That way you can dispute it, NEVER give out your personal banking information.

I have to say, this company is quite clear from the begining regarding its refund policies which I listended to just today. None of what you have writtin should be a surprise if you had read the materials and listened to the legalease the are required to give you before activiating the plan. It was made quite clear to me what is nonrefundable. I am very happy to find a place to handle all the inbetween contracts, appllications etc after spending 1 1/2 years without my meds. I will sleep well knowing that they are dotting the I's and crossing the T's for me so that I do not have to add all of that stress to this arduos and ongoing procedure. The ease of obtaining my services and not having to worry about messing up the application and renewal process is worth the minimal fees charged for the service. Granted, it might not be for eveyone, but it cut months of work out for me and is getting my on my meds sooner than I could have done alone. My advice to anyone pursing this avenue - pay close attention to the information they give you - which is recorded - and take the time to determine if this is right for you before afixing your signature to anything. I feel I was adequately informed on their procedures. For me this service is literally a life saver.

Beware! Beware! Beware! If Mr. Brad Williams thinks this company is in good standing, he needs to be on the customer side of things. I contacted this company to get help with my meds due to loss of insurance. I spoke with Drew; a very fast talker and a great con artist. I told him I was still looking into other options; Drew assured me I could review the packet and return it for a full refund if not satisfied. After reading their packet, I was not satisfied with the services they offered. Nowhere in our conversation did he state my $155 was 'non refundable'. I called them within a few DAYS of receiving their 'packet' and was told to send the packet back along with a letter. I sent this info back certified mail. I received a reply that they did cancel my membership; but none of my payment was refundable. I called the company back and spoke with a very rude, unprofessional female who told me she wasn't getting me a supervisor or manager, and I didn't need to know the CEO's name or phone number. I did send Mr. Williams an e-mail; still have gotten no response. I have attempted to call the above number; always a busy signal. He's busy allright; busy avoiding customer complaints and issues he doesn't want to resolve satisfactorily. They got me for $155, which at this point I am considering fraud and am going to pursue this to the full extent of the law. These people are working with the FDA? Hmmmmmm

I keep calling the customer service number of [protected], but I never get to talk to anyone, when the voice message says to push 8 to talk to an advocate, I get the whole round of numbers to push. I had emailed my cancellation notice but scbn still took $65 out of my account today. I had notified the bank but for some reason they didn't withhold payment as I requested. I will fax a letter to the number that was listed on the
'push 1' and see if that will do anything. This is not a good company. I was promised medications the end of September but didn't get them until the end of October and $180 poorer.

to Mr. Williams... how can your company be in good standings in your community? Honestly? If ever you were to need help and got the go around that we, as consumers have then you would be agreeing w/ us 100%! I have a brainstorm right now... why don't you call as a consumer and pretend to need meds and see what happens to you? Call them and use a fake name, fake bank acct, fake whatever... just be in our situation for one moment and I guarantee you that you would feel EXACTLY as the rest of us do and get EXACTLY what we did...NOTHING! Good day Mr. Williams

ohhhhhh the crap these people put me through. I can't even begin to explain everything I have gone through w/ these people... let me see if I can make a VERY long story short... 1st call, talked to Joseph, he submitted my app over the phone, called me back, said I was approved, got my banking acct info and said packet should come in the mail in 3-5 business days, never asked for anything else but ASSURED me that everything would be done and started and should receive my 90 day supply of meds w/in the end of the month (October 2010), he said to try to hold out buying my meds cuz I should have my meds by the time they were due through the pharmacy that they would get my meds through... 2 weeks went by... 2nd phone call... I called Ashley (which was supposed to be my case worker) gave her my member i.d #... put me on hold for literally 20 minutes w/out even coming back to check on me periodically (guess she was hoping I'd hang up), finally returns to tell me that my paperwork was never entered in the system and she transferred me to Cody (they had my banking information however, go figure) he took all info again, said I needed proof of income from 2009 and awards benefit letter (i receive death benefits from my 2nd husband for our son)! Joseph NEVER asked or told me I needed these so right then and there I should've hung up and been done but being a naive girl I gave them the benefit of the doubt (mistakes happen, right?) cody said they would draft 80 of out my acct (50 for app fee and 30 for first month of meds) and packet should be in mail again 3-5 business days... packet comes 1 week later and the medicine that they had on the paper was COMPLETELY INCORRECT, I called Ashley ( who is the rudest person I have ever spoken to), told her I just wanted to cancel cuz of all the mistakes and I could've used the 80 by then to get my meds (one med cost me 285.00 per month) she asked me if i had a printer that she could e-mail me over the correct form w/ the correct info w/ in the half hour... 2 days go by and I still have not received an e-mail... i called her back and she said that the paper wasn't typed up w/ the correct info as of yet and it would be 3-5 days before she could e-mail this to me...again, another 3-5 days... whatever! I told her I wanted to cancel and wanted my money back (by the way, they drafted out 140.00 instead of the 80.00 that they told me) ! she said I would need to put it in writing for the refund request but they don't normally refund since they are just an advocate program that assist's in finding pharmacies to get the meds through. I told her that they haven't assisted in anything but heartache and to me robbing my bank acct... still, I sent in a 2 page letter and FINALLY received in the mail today that they do not refund partial or full anything. that their assistance was paid for in advance, are you frigging kidding me? What did they assist in? HEARTACHE, , , , , , HEARTACHE, , , , , HEARTACHE AND ROBBING MY BANK ACCT... I will do everything in my power to get this companies license suspended and get the word out that they are FRAUDS... I'm a God fearing woman but don't mess w/ people that really need help... i honestly don't know how these people sleep at night or live w/ themselves knowing what a sham of a company they really are

This company has been taking money from my account for more than 6 months now, and we have only recoeved one supply of medicine! They have been asked to stop taking money from my accountant more then 3 times! They have caused me to overdraw in my checking account! You will get no straight answers from them when you call! They need to be shut down as a company and they need to reimburse peoples money! They are a pathetic excuse for a company! Now I am writing them a cancellation letter, because now they tell me that thats what I have to do in order for them to stop withdrawing money from my account! I am sending it certified and there better not be one more cent taking from my account! I will contact a lawyer! This is simply not right!

Sherrie Willoughby

Owingsville, ky

Wow im in the process of signing up with them at this time. With new insurance Priorty Health, added this company into my package for my insurance. I didn't know the company name until they called me today and left a message saying it was going to expire unless I called them and gave them my updated bank info. Because my card I gave the insurance company expired dec 1, Bu ti just thought for the heck of it I would look them up when the message said my FREE MEDS. Who gives FREE MEDS that's why I looked them up and saw all of this.. Now I'm confused to even go through with all this.. I'm shocked on how the manager was even talking to a couple people on here.. Not real professional.

It's the same old story.. They are robbers. Brad Williams does not want to help you. He only wants to steal your money. I wish I had read the HUNDREDS OF COMPLAINTS about them before I foolishly attempted to sign up. I cancelled the next day but they kept ALL of my money! I never signed any papers or got any medications! Brad must be sitting up in his big house laughing at all of us!

Everyone who has complained here, also go to: [redacted].com,
They want to help put this company out of business! Good luck to us all.

to "Really?!?!" I know your comment is old but ythe same thing you are saying is the same thing the people from SCBN say, you clearly work for them so why not be brave and put your real name instead of putting the word "Really?!?!" as your display name it's probably Brad himself posing as another person you seem to be the ONLY person on here defending them besides "Brad" who btw I've not ever talked to or heard of whenever I call them and ask to speak with a manager they send me to a "Bob" who is more than likely Brad himself just using another name not to mention I am pretty sure you are an American "Really?!?!"as well as, since this company does not even help people from other countries, they only help the uninsured and low income Americans! Brad you need to do the right thing and stop scamming people who are already less fortunate out of money, you all in fact do not tell us that it is a monthly membership fee you tell us you can help us get our medications for a low fee that the one time membership fee is $50 the $35 is for the medications and you say it states that on your paperwork in the membership kit but your paperwork actually contradicts everything you are saying "Brad" in fact it states exactly what your "advocates" mention over the phone, lies! The great thing about having a printer that scans, sends faxes, emails etc etc is that even if you do send back the membership kit so you can get a full refund make sure you have scanned everything to your computer so that you will have proof that you were in fact a member of theirs and that you did send back the membership kit make sure you keep the receipt as well as the tracking number the postal service gave you because I've read where people have stated where they will act as if they cannot locate their membership as well as say they never received the membership kit back they will also deny that they went back into your account when the bank statement states otherwise when I busted "Howard" he basically tried to get me off the phone because he knew that he had been caught in a lie and that he couldn't possibly tell me why i wasn't getting my medications let alone where my $35 was going! Do not let these people try to hustle you fight them until the very end, I hope people actually see this and back out before giving them their information never give people your information and let them pull money out of your account before you actually receive your stuff, what I don't like is that they pull the money off your account before you even join them or sign any kind of contract or paperwork with them before they even know if you're actually gonna go through with it they pull the $85 out of your bank account they also kept getting stuff wrong on my paperwork that should have been enough for me to not do business with them and suddenly my doctor was sending in the wrong prescription which i know isn't true since I have a copy of the prescription with me :') but i tried to give them the benefit of the doubt because they assured me they'd get me my medications and I was desperate and am extremely sickly as well also my medications were supposed to ship out weeks in advance but it would almost be an entirely new month and still nothing, stay away from these crooks they are the lowest of the low and at the end of the day they will get their comeuppance God sits high and looks low and he sees all and he will eventually stop these demons.

The excessive amount of complaints is an automatic red flag. My sister got a family member trapped in the unprofessional, point the finger at everybody else so called advocacy team scam. My relative had monies taken out of her account for 3 months yet has NEVER received medication. It is my intent to expose these scammers and agree that a class action suit should be filed. May I strongly suggest for now to blast them on ALL media sites, report to Better Business Bureau, contact local news department that focuses on consumer issues, GO TO THE BANK AND SEIZE THEM FROM TAKING ANYMORE MONIES OUT OF ACCOUNT! ( I just did this for relative) AND CHANGE ACCOUNT INFORMATION. With the quantity of complaints SCBN has against them, it is only a matter of time. To begin class action suit, email lyricrains@yahoo.com...TOGETHER THE WRONGED WILL HAVE JUSTICE!

This complaint is absolute true We joined in Nov 17th 2015.We paid to join 80.00.Since the we have paid 35.oo monthly fee for Nov and Dec and have not received any thing. I call Dec 7th and was told they had everything they needed and was submitting it to the pharmacy and I should call in a few days to check the status. .I called today Dec 14 @015 and was told our application has been canceled because we didn't get it to the pharmacy on time .So we will need to reapply next year 2016.i was told I cannot get ant money back .I asked about the 35.oo and was told that is for the work they do to get meds I applied for? Why was I paying for. I hope you will be able to explain to my satisfaction. I want to trust you but its beginning to look a little shady.

I paid these people $100.00 to send my rx. all they want is another $50.00 a month but I never got rx in November;Why would I pay for Dec.if I never got November.you can"t imagine the pain I am in because of no meds.my meds cost $400.00 from insurance co HELP

After reading all these comments it has helped my husband and I to not do business with this company but I understand that every company has complaints so I read what they responded and what I read from this companies responses I am truly happy that to say you will not have our bank accounts. You guys are so so rude to the people who are making your living and you are stealing from I'm in shock wow

please stop taking 35.00 a month out of our checking account we havent gotting our medicenes and you take the money every month so please stop it lonnie collins

To the prior complaint; I wonder if you actually used their "service"? I was charged an initial membership fee of $85.00 and $35.00 each month thereafter starting THAT MONTH! (Double pay?). I never finished my membership application and certainly never received a single med. They did nothing to help me and certainly did not advocate for me in any way. I will be contacting a lawyer by the end of the week and wonder about the protocol for a class action lawsuit. I think that the pharmaceutical companies must be notified of this and i think I'll begin with Shire.

SCBN keeps saying that they inform customers that they are paying for a membership fee. I am a college professor and took notes while I was speaking with the company representative. He mentioned that I had to pay a one time membership fee, but he also said that after that fee my medication would only be $25 per medication X 3 medications= $75 per month. He intentionally committed fraud by misleading me with the belief that this medication cost his company as well. There is absolutely no way that hundreds of people have all been wrong, and that the company is in fact being as upfront and honest as they claim. To the person on here that is astounded that we Americans want things for free. Paying $75 per month plus the registration fee amounts to over $1, 000 a year. I barely make $30, 000 a year and am already paying huge amounts in doctors bills and 120k in student loans. So yes, paying for a medication that I could get for free from the pharmaceutical company really does upset me. These people are dishonest, and its the worst kind of dishonesty. This is the kind of dishonesty that targets the sick and poor people in our country who are already discouraged and struggling to survive. They should be ashamed of themselves, and any employee who works there is not doing an honest days work (and they know it).