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Unauthorized charges

Complaint Rating:  74 % with 27 votes
74% 27
Contact information:
United States
I don't know who are these people, but today they took money from my credit card without my permission. Stay away from them!
Complaint comments Comments (63) Complaint country United States Complaint category Online Scams


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N  8th of Jul, 2008 by    0 Votes
I made one online purchase from overseas (India) last December and no less than 3 companies started recurring monthly and unauthorized charges to my credit card account after that. BofA Credit Card would not institute a stop-charges from these companies. I was told I had to contact them directly. DRI Reg.NET for $39.95, PMIdentity.com for $19.95 and Segpayeu.com for $19.95! I will be a regular visitor here at https://www.complaintsboard.com from now on. Please encourage your friends to investigate CC charges that look suspicious. I hope I help others from being scammed like I have been!
A  8th of Jul, 2008 by    0 Votes
UPDATE: the segpayeu.com recurring monthly charge was actually $29.95. They said they would stop the billing and refund the latest charge. I thought this was over a purchase from India but, the segpay people said the authorization came from a purchase made on Vidz.com. I researched this site and it is a porn site. Someone, (possibly a family member) may have made this transaction not knowing these charges would be the result?
N  19th of Aug, 2008 by    0 Votes
I never ordered this and they are charging my credit card. What do I do??? Plz advise smb!
A  27th of Aug, 2008 by    +1 Votes
The same thing happened to me. I got lucky and my bank's third party watch group caught it for me. If it is an option, through your bank, I would ask for a permanent block on the card they are using and get a new card. That is what they had to do for me.
A  15th of Oct, 2008 by    0 Votes
I was just notified by my credit union that a fee of $19.95 was charged against my account by segpaye.com. I understand they are in Florida. Someone should investigate and shut them down!!!
A  30th of Oct, 2008 by    +1 Votes
You people have made me very angry!!! I cancelled this the same day because it was not going to help me out at all. Now I have been charged for oct. and sept. It was supposed to be a $2.95 charge for three days. I did not authorize this purchase for two months in a row. Scince I did not authorize this I have been told it is not legal, this company will be investigated. I think it would be a good idea for you to reverse the charges.
A  3rd of Nov, 2008 by    +1 Votes
hell i just got off the phone and am canceling my card because i got one from a said porn site that i never even heard of and i don't even go into pay porn sites!
N  16th of Nov, 2008 by    0 Votes
Unauthorized charge of $39.95 from my bank account I called them they sound Indians-I called Chase they told me they open a dispute they protect more the crooks than us the account holders thats why people loose their trust in the F.banking system.Demetrios Astoria NY
A  23rd of Nov, 2008 by    +1 Votes
SEGPAYEU.COM charged my Visa for $29 and listed charge as (Services and Merchandise) I never ordered anything from them.
I did order WUYI TEA from Penn. USA (to try for $4.99) which turned out to be from China. I never ordered it again but was charged for the full amount of a box of tea, even though I'm not at the address the first sample was sent to. I tried calling the company but the line is always busy and when I contacted the company in Pennsylvania which was listed on the box, they said they had nothing to do with my product.
N  13th of Jan, 2009 by    0 Votes
I don't know where they got it but these people have acquired my Visa card number and charged $29.95 to the card. The fraud department of my Visa card company called us to ask if we had authorized this charge. They canceled our credit cards and issued new one so segpayeu could not add more charges. After doing a Google search it appears that we are not the only ones who segpayeu has done this to. We are going to file a formal complaint with all available, appropriate agencies with the hope that we can create a world of hurt for these crooks. If you are also a victim of these crooks, I encourage you to do the same.
N  22nd of Jan, 2009 by    0 Votes
I have been charged 25 usd dollars for the last 3 months from www.segpayeu.com. I am not sure about how they got my credit card number. I asked my bank to cacelled my credit card and getme a new one.RBTT bank agree to give me a new card but I have to pay 45 usd for it.it is crazy.!!!. I hope something can be done about that website getting money from people credit card.
A  27th of Jan, 2009 by    0 Votes
Hello. I completely agree, because they charge two times the same bill of 29.95 dollars for one month!!!
A  12th of Feb, 2009 by    0 Votes
###in thieves, I paid for an account on www.yesjapan.com for japanese online lessons, but after a month i cancelled my account because i didnt use it at all, and these ### still charge me for no reason!! I'm sick of it, i hope cancelling my credit card is not the only way i can get rid of these THIEVES!!!
N  18th of Feb, 2009 by    0 Votes
yes;I'm getting billed each montt for $39.96.
This is aun authorrised, and i want it stoped now.
regards:: Gordon VanHooser;
N  18th of Feb, 2009 by    0 Votes
A  3rd of Apr, 2009 by    0 Votes
The same just happened to me after being charged £28.56.Does anyone know how i can find out what i supposedly bought and how i stop them charging me Thanks
A  2nd of Jun, 2009 by    0 Votes
I am currently dealing with segpay. My bank has told me that segpay HAS to reimburse all transaction and all processing fees past and present. They apparently started charging my acct this last January for some kind of a prescription plan for over 39.00 per month. I just caught it today and SegPay said they would only reimburse the LAST transaction. I called my bank, got the legal information I needed and then called segpay back requesting to speak to a manager or supervisor... NO LUCK. The lady took my information and said I would receive an email with information with in 72 hours... I told her that with in the email, I want an explanation of HOW these charges were brought about. Did a sales person from some other order duplicate my card number and then place an additional order for commission? As most sales rep companies contract with third party companies... therefor the each sales person is to try to sale as many products as possible... I'm assuming this is what happened... Segpay did NOT deny that this was most likely the case.

I will come back and update how they handle my case. Does anyone know where best to file a complaint on SegPay if this is not resolved properly?
A  16th of Jun, 2009 by    +2 Votes
Segpay declined may card and still ran a $49.00 charge through. They even emailed the declined info.
My bank immediately reversed the charge and I sent a fax of Segpay's email about the false declined info.
How can my card be declined and still be charged $49.00? They are not brainiacs at Segpay, just thieves.
N  26th of Jun, 2009 by    0 Votes
I have two charges worth right at $6o.oo and i have not authorized any i have no idea what these charges are for. If i bought something i dont mind paying for it but i know for sure i havent bought anything or said yes charge my card for anything online since the first of the year. Plus since these charges have accured and not expecting them i have had $500.00 worth of nsf charges on several checks that was shy just a couple of dollars. Like i said i dont mind paying for something that i ordered but what i have the problem with is being charged all this money. I have had many problems with my account and could not figure out what the deal was until now. I went to the bank today and filed a affadavit for the unaurthorized charges that i have on my account. I would appreciate you all taking a look at my account and repaying me the money that i am owed.

N  3rd of Jul, 2009 by    0 Votes
i never said anyone could charge 34.95 to my credit card please put charges back on my credit card. vernon d. vance capitol one credit card

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