SegPay
Reviews and Complaints

I have continued to be charged charges every month for more than a year when I canceled my subscription and I receive no response nor any purchase identity and I want to request a refund but no one gives me any solution

After looking into what was being charged, I found out it is "discrete" billing for a porn web site I subscribed to. Seeing that a lot of complaints match the price for monthly subscription to a porn web site, it appears that most have forgotten they are signed up, or it may have been for a trial period that was not cancelled, or a yearly subscription that has ended and monthly billing has restarted.
Check your favorite subscription porn site to find out if SegPay is the billing service for it.

$53.66 has been coming out of my account for MONTHS from this SegPay nonsense that I've never every heard of. STOP IT! How can I make this stop!?!?!?

I have an unknown charge too from Segpay Twin Flames for $34.95

You have taken $43.05 from my Visa card without notification and/or authority if the funds are not refunded within the next 24 hours I will hand this matter over to the Australian Federal Police with intent to commence legal proceedings against you

Hi.. I've had $60 taken out of my account and have no idea why. I want my money back as soon as possible, thank you.

si prega di annullare il prelievo che viene mensilmente addebitato sulla mia carta di credito...non so come mai e come avete avuto il numero della mia carta...sospendete il pagamento...

SegpayEU.com/Generation, please stop my moths charging and cancel my account if i have one!

Hello, i been charged for few months with about 30 dollars, without my confirmation!Please refund my money and get me an answer what is it about!

What are this charges are all about I have been charged 1 pound then 39.97 and then 24.95, we all work hard for our money and just a scam like you taking money from our account it is highly unexceptable can you please return my money ASAP and cancel my account please

Hola soyt victima de estos debitos en la VISA, alguien sabe donde reclamar, me estan descontando 39.9 dolar, que me significan al rededor de 350 pesos argentinos y no tengo ningun contrato ni nada parecido, si alguien sabe doonde contactar por favor se lo agradeceria, muchas gracias

Dear Tom,

SegPay is an online payment processor for many websites. Did you try to get in touch with our 24X7 customer service center? The phone number is [protected]. They can help identify what the charges are for and if they are fraudulent, will refund. You can also contact me directly at [protected] or email me at cathy@segpay.com.

Thank you,
Cathy Beardsley
President

Hi SEGPAY,

I got charged on 2019jan20 for Eur 32, 31 from my Mastercard by SegPayEU,
with these references : SEGPAYEU.COM*AVSGROUPS CY - 3508 [protected].

I'd like an explanation about where this charge is from and the name of the site.
Is this an automatic renewal without my authorisation?

Otherwise please delete the charges for the future automatic renewal.
The have to reimburse this amount.
Would you please inform me, by e-mail, for the results of your search.

Many thanks

Regards

joshe@skynet.be

Without my permission from my back account balance goan and come why

I was watching porn in cam4 (video girls)
then i decided buy "tokens" for pay to the girls then I see 2 charger in my card (one is ok because I bough the tokens and the other is a suscription I never did but segpay automatically does) then I go to segpay.com (it has a online chat 24hours) and i tell them i want to cancell this sucription, he told me "wait one minut" and after "already" it has been cancelled and the last charger would be refuned to your account ( i dont know how much time i need wait and i dont know if this was really cancelled and i dont know if they are going to do more charger in the future) only i need wait now

Unrecognised charges from Segpayeu keep appearing on my credit card.
I do not recognise the charges and repeated requests for information are ignored.

I received a purchase of U$29, 95 and I don't know what it is about I would like to cancel this unauthorized transaction

They said my card was declined and then charged 29.95 against it.

This company or whatever or whoever they are deducted $35.80 twice on the 4/01/16 Visa account What do I need to do?

I have just received my December Bank statement and saw two debits for 39.98 euros from segpayeu.com/wah carte [protected] on my visa card. I have never contacted, used or authorized such debits and I want to be re-imbursed immediately. MY attorney and MY bank are copied of this mail

Today SegpayEU tried to charge me 52, 90€. Luckily my credit card cannot be used without my seperate permission. Seeing other similar complaints I'm beginning to think that this company doesn't follow honest protocols and should be fully checked by authorities.

Hi, I discovered a total of 17.59 pound were prelevated from my visa card on 17NOV15. I NEVER heard of your agency. Your are not authorized to prelevate money from my visa card. I never got a receipt or anything from your part with explanation what this all is about.

Hi got a charge on my credit card which I did not authorise the reference number given is 993010 please remove me from any more charges and refund me the money thank Greg Bunyan

your not the only one ur lucky its only 9 dollars mine is up to 42 aus or 40 us and i nevber noticed much either they have deducted in a couple of days in between as well your not alone i want to get to the bottomof this let me know if you do i would appreciate it

please delete the charges to my VISA card since I have not used for automatic discharges, please delete it immediately

SegPay is under investigation for providing financial services without a license to do soÖ http://www.fsc.gi/enforcement/fscwarning0040.htm

SegPay are crooks.

Suckers are going up in the world. They just tapped me fo $149.00

Unauthorized deduction from checking account. I am very careful about what I authorize for payments via the internet and this was not one I approved. I cannot so far even find out what it is for. $29, 95 for something and charged to my checking account by Segpay.com.

I woke up this morning to find a $95.99 charge on my debit card and I do not even recall the name or the website that is charging me

Please contact SegPay for more information regarding to the charged to your card. [protected] and they will assist you regarding to your concern. They have 3 ways to get intouch with them through chat, email and toll free number. help@segpay.com is their email address.

IT APPEARS THAT VARIOUS AMOUNTS PER MONTH HAVE BEEN TAKEN FROM MY CREDIT CARD WITHOUT HAVING ANY DEALINGS WITH THIS COMPANY.
I CERTIFY THAT I NEITHER PARTICIPATED OR AUTHORIZED SUCH TRANSACTIONS .
ACCORDING TO MY BANK THIS COMPANY STARTED CREDIT MY VISA SINCE MARCH 24TH ( 22/4, 22/5, 21/6 ) TILL 21/07/2011 .
BE SO KIND TO CHECK IT OUT AND HANDLE THIS PROBLEM AS IT CAUSE ME SERIOUS PROBLEMS WITH MY BANK .

you took money from my account i want to unsubcribe asap martin.dowd@hotmail.com

Just noticed a charge on bank statement for $9.00 plus international fees that I did not authorize.

I haven't ordered or required online service from Segpay and it is charging me over 30Euro TWICE every month on VISA. I want this to be stopped and please cancel me from whatever list!

i too have got the same problem, how can i stop this from my account?

Illegal withdrawal from checking for 19. 99 return money imediatly

I have have had monies debited from my account unauthourized for purchases I have not made on regular monthly bases for 2 months.I would like and expernation for why this happening and how to stop this happening again

this"company is steeling money from me and they are going to pay me back Now! i will go to the policestation tommorow and hand them this case, i dont care even if they pay me back two times what they stole from me, im soo fu... angry right now.

money keeps coming out of my account from them and i dont know why! i want it back

This company charged my account $9.00 Unauthorized. be advised.

please explain the above charge to my check card,

i would like to cancell my account, please Sheila moseley

getting charged from my bank account after asking to discontinue charges

Have no idea what this charge is for!

UTIIZARON MI TARJETA SI SER AUTORIZADO 39.95 DOLARES ES UN ABUSO

I canceled my subscription awhile back and I keep getting charged $39.95 a month. Is there anyway I can get a full refund of my money. I only tried out the three trail and canceled my subscription but the charges kept getting deducted from my bank account.

Reach me as soon as you can
ivan_ramos_0723@hotmail.com
iramos501@hotmail.com

I am appalled and how dare this company think that they can tap into one's account with out approval and think they can get away with it. This is cruel for hard working consumers that work for a living and shame on you to those who think you have the right to tap into others account and have no consequences.