SUBMIT A COMPLAINT

Scandinavian Airlinesdelay in flight without compensation

1
P Nov 14, 2017

On the 22nd of October my flight Helsinki-Berlin (via Stockholm) was delayed, causing a re-route via Munich, and arriving 3:30 hours later (see attachments).
I opened a complaint in SAS webpage with case ID 1302732, but they denied my issue, without giving any proof.

According to EU regulation 261/2004 art. 6 a) I am entitled to receive compensation.

Other passengers in my case received compensation so problem 2 is this different treatment.

I demand a fair compensation for the caused trouble, as arriving so late also created problems at destination not being able to use public transport.

Thanks for the help

Pablo Fernandez

Scandinavian Airlines
Scandinavian Airlines
Scandinavian Airlines

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