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Santander Consumer USA / customer service

Posted: Feb 14, 2018 by   User 
Complaint Rating:  0 % with 1 votes
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Contact information:
Dorneyville, pa, United States
Santander.com
I've been a customer of this bank for over 20 years. I have checking, business, and retirement accounts with this bank.
My complaint is with one location
On numerous occasions the tellers refused to get change for me. I run a business and have a business account with this bank
It is a service that they should provide (all the other branches provide it )
With exception of this branch
They have told me to "come back tomorrow "
For 4 consecutive days with a screw you smille on their face
This has happened more than once
Santander Consumer USA Customer Care's Response, Feb 15, 2018
Hello,
Thank you for your feedback. We are sorry for the experience you had and will forward your complaint to Santander Bank as we are Santander Consumer USA, the auto finance company.

Please fill out this form so that we can also forward over your contact information.
https://www.santanderconsumerusa.com/customers/share-your-experience

Thank you
Santander Consumer USA Customer Service Team
Santander Consumer USA Customer Care's Response, Feb 15, 2018
You can also reach out to Santander Bank here:

https://businesscustomerservice.santanderbank.com/app/ask

Thank you
Complaint comments Comments (0) Complaint country United States Complaint category Banks

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Santander Consumer USA Logo Santander Consumer USA
Customer Care Service
1010 W. Mockingbird Lane, Suite 100
Dallas
Texas
United States - TX75247
+1 888 222 4227
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