The San Diego Union-Tribune
Reviews and Complaints

I received a billing statement around the end of July, notifying me of my future payment -- 13 weeks, 26 weeks, 52 weeks, the amounts were $80.52, $161.44, and $323.68, respectively. As a retiree on fixed income, I called up on Aug 2 to try to negotiate a lower rate. After much negotiating with a customer service rep, we finally agreed on the following: $150.54 for 26 weeks or $301.08 for 52 weeks. The rep said that I would receive a new, revised statement in a few days reflecting the new rates we just negotiated.

I received a new billing statement from U-T the other day and rates quoted are EXACTLY THE SAME AS THE PREVIOUS STATEMENT! No change. So what's going on? I guess I'm just going to have to get on the phone and haggle with you guys all over again. This is no way to treat a 91-year old retiree who has been a faithful customer for over 4 years. DUDLEY DINSHAW

I have been receiving the San Diego Union Tribune newspaper for 53 + years until today no paper, I called and spoke to the un-customer service regarding the missed paper and they said there was no account at that address and they could start a new service I paid in advance as always for 1 year at a time.
It is such a sad time we live in where you are unable to speak to someone in your own county and be able to speak to some one that actually cares.

Jeff Light - The San Diego Union-Tribune arrested In California Child-Trafficking Sting . 474 people have been arrested in California in a 3 day sting operation called “Operation Reclaim and Rebuild.” Over 30 federal, state and local law enforcement agencies and task forces participated in the operation, which saved 28 children and 27 adults.

“You are worthy of more. And we will work tirelessly with our partners…to provide you services and help you rebuild your life, ” Sheriff Jim McDonald said, addressing the victims during a news conference on Tuesday.

While this is a massive success for the movement to end human and child trafficking, there remains much work to be done. This huge operation will once again bring more conversation around this topic and the need for this issue to be taken even more seriously by the public. Child and human trafficking is extremely real and is prevalent, even in higher levels of governance, politics and finance.

This latest operation makes it clear too that the alleged Pizza-gate story is one that should not be dismissed without due investigation. We can’t just ignorantly dismiss something because we don’t want to believe it isn’t happening and that it might involve high level politicians and well known elites. We as a society owe all victims of this terrible crime thorough investigations into possible or suspected trafficking cases.

With that said, even if a person doesn’t believe there is a Pizza-gate happening, the topic and conversation itself deserves attention and proper investigation. Remember, there has been no official investigation one way or the other regarding the alleged Pizza-gate story that broke due to Wikileaks release of emails from John Podesta back in October 2016.

We must also remember back to when it was alleged that former BBC broadcaster Jimmy Savile was sexually abusing children, but was put off as a “conspiracy theory” only until after he died, when literally hundreds of people came forward to prove that he did sexually abuse children.

Additionally, over the years, the Vatican has paid nearly $4 billion dollars to victims of pedophilia, which stemmed from clergy members abusing children. When it comes to the elite, it doesn’t get much higher than the Vatican. If the Vatican is involved, there are certainly lower level, but still powerful, groups and organizations involved. The lies and cover-ups are unraveling. http://www.sandiegouniontribune.com/sdut-jeff-light-staff.html Jeff Light grew up in Buffalo, N.Y., where his father was editor of the local newspaper.Over the last three decades, he has worked for newspapers and their web sites. He has been an editor, a reporter, a clerk, even a “hopper” – the person who throws the bundles of papers from the delivery trucks in the dead of night. He believes that journalism is one of society’s greatest callings. That is to say, it is one of the best things a person can do with his or her life.He studied poetry and creative writing at Brown University and has an MBA from the University of California, Irvine.He started as an intern writer in Syracuse, N.Y., in the early ‘80s. He was deputy editor, then Vice President for Interactive Publishing at the Orange County Register, where he worked from 1993 to 2010. He joined the Union-Tribune as Editor in March 2010.

July 22, 2014

TO: Enlace Publications

Called Enlace Publications, [protected] on May31, 2014 at 11:54am
to request delivery cancellation. I spoke with representative Sherry and she
stated delivery of said publication was to be effective for June 07, 2014 scheduled
delivery.

As cancellation request was ignored, I again called on June 07, 2014 at 9:55am
and spoke to representative to inquire as to why Enlace Publication was still
being delivered? She apologized and stated that the request for cancellation
would be resubmitted.

On July
03, 2014, publication was again delivered despite previous requests to
cease delivery. I again called on this date and spoke with representative
Sharita at 9:55am and asked why my requests were being ignored.
She made some inquires while I was placed on hold and stated that delivery
person was apparently ignoring requests and that the situation would be
corrected.

As Enlace Publications were still being delivered by July 15.2014, I made one
final attempt to correct this unwanted Publication. Publication representative,
Kelsy stated she would elevate the complaint to determine if corrective action
would be necessary on carrier. Call was placed at 4:09pm.

July
22, 2014

It is apparent that
you do not intend to honor my cancellation request, and are in violation of
California Penal code section 274.4, to this end, I intend to file a civil
complaint against Enlace Publications and every entity involved to recover any
and all injuries including mental distress, littering, privacy rights
violations, damage to lawn, exposure to home theft, and risk of fire.

Latest delivery was July 26 Edition.

A sad state of affairs for The Union Tribune in San Diego.
The Union Tribune is the only large newspaper in San Diego. They have no competition and yet they are barely surviving. The newspaper has to cut back on their staff with a number of them being fired. The VP has replaced these positions and others with companies outside the state of California and even as far away as Panama City, Panama. So If you have a question for The Union tribune you better polish up on your spanish as it is very difficult to understand their English.
That is a couple of ways they are saving money. The two ways that I discovered at my expense they are adding profit to their if your a subscriber.
1, If you are a subscriber and it is time to renew, you do not have to worry about a thing because the company has decided to take that decision away from you at time of re-newel. Example: I just found out that The Union Tribune has renewed me automaticlly. Their explanation when I called them today was that when I first subscribed to the paper last year they made business decision to write in their (somewhere) that they will automatically renew my subscription without notifying me at time of re-newel. How considerate of them, don't you think?
2, They also changed their vacation hold policy, that they do not mention when you first subscribe. With other newspapers and theirs in the past if you went on a vacation instead of having newspapers build up on your driveway, you could request a vacation hold for financial and security reasons. They would then add those days onto the end of your yearly subscription so you get what you paid for.They have a new policy which I might say must earn them considerably more profit from the subscriber. They still will honor your request for a vacation stop but they will not extend your subscription nor credit you the money. This is a great way to boost your bottom line because you incur no cost and gain 100% profit. Wow, what and idea, no cost and all profit.
I guess this is one way of keeping local businesses profitable. But as I already pointed out that The San Diego Union Tribune is not local anymore. They now have a good portion of their employees sub contracted outside of San Diego and even the U.S.
Which brings me to my point of why I even subscribed to The Union Tribune. It wasn't because I read the paper everyday but I thought it was a small way on my part to keep a local company going. Now that I found out this company is not local, but my subscrption goes to pay the salaries to support out sourcing companies in other countries I no longer have a reason to support The Union Tribune.