Samsung tv gives very bad shocks - samsung does not care
Samsung tv (Model cs29 m (74cm) gives very bad shocks at the in and out terminals and antenna terminal. Be careful. You may be lucky so far.
You are fortunate if you do not perceive a shock, even if you have one such tv. But …….. Read on for full story…..
The above model gives very bad shocks from the day one. After repeated complaints, the samsung service team started giving telephonic advices how to test for a shock or how to get one.
Still more complaints…., the service personnel informed us that all their sets give the shock as if that is nothing new. I refuted their point that all tvs give shock.
Then one day they graced their presence; the manager was more careful about his life as he did not touch the set but asked his assistant to touch. The service personnel touched the set and got the shock. I showed them tvs like lg, phillips and akai which did not have any sign of shock.
Then the service man measured the shock potential by touching the set with his bare dry hands on a dry winter day. It measured more than 30 volts and he was wearing socks on his feet.
High technology team at samsung knows that it is close to result in a death.
The service manager tried to convince me with some technical lingo how modern tv sets give shock. I rebutted them in equal technical language.
On the advice of the manager, the service man removed a certain component from the set. I asked them what the purpose of it is. Or is it deliberately used by samsung to introduce a shock to human beings?
The manager informed me that it is a component basically to protect the set from lightening and high voltage surges and spikes.
I protested removal of such vital component, which will expose the set to dangers sooner or later. Samsung will happily wash of their hands after one year.
The set was then left in that condition in spite of my protests.
After another complaint, their manager from chennai made a long telephonic talk, bamboozling me with some more technical lingo, but the shock threat remains. He accepted his sets give shock but tried to prove that all tv sets give shock; only some may not perceive when they use cable network.
If all tvs made in this country give shocks, we as a nation are in for a shock!!!
Then this manager from chennai came and accepted that he was against removal of that component. He however brought a new printed circuit board and inserted in our tv.
Alas! This one also gives serious shocks.
It finally proves that all tvs made by samsung give dangerous shocks. Be careful.
No further action from them!
Samsung ignored my further mails and continue to sell their sets happily to hapless country men.
They do not belong to the class of nokia or sony.
It is dangerous. Any one of us can be next victim!!! It will not bother samsung.
What if, for them if some more get a shock in the multitude of millions in india?