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Samsung Refrigerator - RA20 TVSS1 / with in 2 month of purchasing - no cooling

1 India
Contact information:

Dear Sir,

I have purchase the Samsung Refrigrator RA20TVSS1 on 03.02.08. With in two months of working, refrigerator cooling effect become zero. i contact to delear they will not take any action. then i contact to samsung, they give me resonse on phone. but my contineous complaints they have visited at my house..and informed me that refrigetrator have a gas leakage problem. they will repair it.

after my question for repair process, they told me that they will cut the inlet line and soldering on outlet line(where leakage appear) and fill the gas at inlet and give the bypass arrangement...

then i called them and his supervisor for replace the refrigerator without any repair work...obeveiously cut the inlet line will hampper the performance of the refrigerator in future...

Please hel me out to cure this problem. i only want the replacement of the product.

Thanks in advanced.

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