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Samsung Refrigerator / defective refrigerator

1 Lancaster, CA, United States Review updated:

Purchased a new samsung side by side refrigerator 2.4 years ago. 9 months ago, the water filter exploded! Flooded the entire refrigerator. Called samsung, they asked for a list of lost food product. Supplied list. They called a week later and said sorry, your warranty is out! You're out of luck! Lost $400 in food products. 8 weeks ago, refridgerator began freezing all of the dairy and other items in it. The original problem was the water filter froze and blew up internally. Called for service from aftermarket service company, and they replaced all three circuit boards and sensors!Samsung refuses to respond to the problem. They won't return any calls, or emails! They could care less. Lowes department stores was nice enough to replace the entire unit after it was out of warranty this past weekend!!! Thank you lowes! Samsung doesn't deserve to do business in the united states! I wouldn't purchase a samsung product regardless of it's rating, at 1/2 the price!! They need to pack up and go back to the country they came from!

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  • Ta
      10th of Dec, 2008
    0 Votes

    My last 4 Samsung products failed miserably. They need to slow down the ol' conveyer belt and open they're damn eyes. Or pay better wages...maybe a worker or 2 would start giving a crap about their expendable position. Maybe.

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