Samsung / unbelievably bad customer service!
I made the unfortunate mistake of buying a samsung product and have found their customer service to be unbelievably bad! Actually, you can't get a response from them despite repeated letters to the ceo!
Initial correspondence sent twice:
March 1, 2007 second request & ndash; march 7, 2007
Confidential & ndash; sent via fax and us mail.
Kun - hee lee
Chairman and chief executive officer
105 challenger road
Ridgefield park, nj [protected]
Dear kun - hee lee,
Their service is terrible!
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