[Resolved] Safecart.com / charge not authorized
I have not been able to reconcile my bank statement for Feb on due to my husband's illness and dying in March. I have been very ill and having dangerous surgery next week. (Not heart). I have trying to catch up before my surgery to leave everything in order. I found a charge on 2/11 for a product that was advertised as free! Not wonder I stopped reconciling my checkbook at that point!!
The product never did work!!!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
SafeCart Customer Care's Response, Dec 13, 2016
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (6am to 6pm PST 7 days a week) or through email at firstname.lastname@example.org.
SafeCart Customer Service
dawn harding's Response, Jun 28, 2018
THEY charge my credit card and I like money back.
2bme's Response, Aug 03, 2018
I am a senior (age 77) and can not afford this product. Please cancel this account.
SafeCart Customer Care's Response, Aug 17, 2018
SafeCart, a leading ecommerce cart, provides a secure and easy-to-use payment method for consumers purchasing goods online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. The Automatic Renewal Service keeps your software current with the latest program updates and enhancements. The service automatically charges the current renewal subscription fee (plus applicable taxes) to your account before your licence or service expires so that you do not experience a disruption. You may turn off the Automatic Renewal Service at any time by logging into your SafeCart account at https://support.safecart.com/new-login by calling our Customer Care Team. Our Customer Care line (1-855-432-0727) is open 5 days a week from 6am to 6pm PST.
SafeCart Customer Service
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