Rx Smart Gear / Debit without authorization
RX Smart debited 279.99 from a joint account of me and my wife's without authorization. I contacted them, was put on hold several times, and finally spoke with a representative (Linda 5499) who said she would cancel and my money will be refunded in 7-10 business days. Linda 5499 would not give me her last name so 5499 it is (employee # she says). Linda said her supervisor would contact me in 24 hours but no supervisors were there to speak with.