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RushMyPassport.comCharged my credit card $200 for a service they never performed!

Beware of this company!! They charged me for a service they did not provide! I ordered online 20 days before my cruise and paid for the 10-12 day service. I was told by the passport agency that I needed to wait until less then 14 days for my appointment. I called rush my passport 12 days before my cruise for their paperwork and was told I needed to pay more money. I immediately told them that I wanted to cancel their services and faxed a cancellation request. I was informed by their company that I only had 3 days to cancel my order and they would not be refunding my money. They refused to refund my money even after filing a bbb.

Mi
Jan 09, 2017

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