RugsUSA / Don't buy from them
They are horrible! The beige leather shag rug didn't look like photo- it wasn't plush- it was a bunch of scrap leather of extreme different lengths and it shed 15-20 pieces a day! Not only did they not answer my repeated phone and email messages, when I did send them pictures they denied my request to send it back after months of me trying to contact someone!
I filed a complaint with BBB and they basically lied and said that they settled with me, which they absolutely did not! So I paid over $100 for a piece of trash!
No good crooks! Terrible service! Don't buy from them!
More RugsUSA Complaints & Reviews
- Rugs USA - Customer Service/Quality of product 
- Rugs USA - Won't refund money
- Rugs USA - Wrong rug, won't ship return label
- Rugs USA - Force you to pay for something you don't even order: Even the BBB can't get a response
- RugsUSA - Never received product. Pathetic exuse for customer &service&
- Rugs USA - Faulty Advertising 
- Rugs USA - Takes Your Money and NEVER Delivers
- RugsUSA - Slow delivery and charged for their error
- Rugs USA - rug return
- Rugs USA - rug order mishandled!