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Royal Holiday aka Premier Holiday aka Hacienda Vista Real Hotel / Poor service!

1 Mexico Review updated:

Like more than 500 others, with whom we are joined together in a Yahoo group, we were scammed by this "club/hotel" in Playa del Carmen, MX. We were promised everything but the moon, in a three-hour closed-door presentation at the hotel. We thought it was a fantastic way to travel and save some money. But after we signed up, it has been nothing but hell ever since. First, they never followed through on ANYTHING they promised. They lied, cheated and stole from us, promising WORLD CLASS ACCOMMODATIONS at THOUSANDS of great resorts, but never even sent "the book", not delivered on ANYTHING they promised. Within our group, there has been approximately $1-million lost to these thieves. If you visit in Mexico or the Bahamas, BEWARE of any group under the name of ROYAL HOLIDAY VACATION TRAVEL CLUB or PREMIER HOLIDAY VACATION CLUB and if you visit Playa del Carmen stay clear of a gorgeous hotel called HACIENDA VISTA REAL. It is little more than a FRONT for these SCAM ARTISTS.

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  • Ev
      20th of Nov, 2007
    0 Votes

    100 million percent!!

  • Ja
      3rd of Jun, 2013
    0 Votes

    I've heard before about the scams being committed by Royal Holiday, it seems like Playa del Carmen is full of fraudulent timeshare companies. We purchased a Royal Elite timeshare with Sandos Playacar for a studio unit. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. We can go to the "Superior" room, or pay extra weeks to be upgraded, IF they can accomodate us at the time. They are deceitful. Beware. This is a forum with more Royal Elite Timeshare Complaints:

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