I bought Russian language program I, II and III
Then spanish and then a Mandarin version.
Years passed, discs were lost and my guarantee was invoked. They had record of invoices except for Russian. For the Russian, I did have their Packing list with their letterhead, form and item description, order number, my name and shipping address, price; all customer information al perfectly legible.
Because I did not have the invoice itself, they refused me duplicate or on-line connection. What would that have cost them?
They are pinche and of low self- esteme. One more dysfunctional corporation like Rosetta Stone is not needed however, worthy of boycott.
Buyer beware. I downloaded pirated immitations that work just fine.