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Regcure / Paretologic / Safecart / unable to reach re: double billing

1 United States

I order RegCure and had it on my February Visa bill. Then when it didn't work, I tried again to download it, this time using a Discover card. They said it would be 9.99 off but now I am being billed the full price again! I tried to email them and called the number that was given, which simply directs you back to their Website! Since I don't want to pay twice for the same service, why didn't the company notify me that I already had it?

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