[Resolved] Real Esales / Unethical behavior, refusal to refund
I'm a realtor. This company tells you they will send you leads that they qualified and talked to already for a fee of $899 a year. It's been 6 months and I have yet to receive a single lead. I asked them for a refund at 4 months and they said... this takes time, be patient. I have been patient. I told them I planned to report them if they didn't respond and refund and they told me to not threaten them!
DO NOT DO BUSINESS WITH THIS COMPANY.
Shady, do not deliver and claim "we don't make money if we don't send you clients" well yes, you just made 900 on me! That's my money.
Real Esales, LLC
2535 Camino Del Rio S #303
San Diego, CA 92108
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Real Esales Customer Care's Response, Nov 25, 2016
We're definitely not a scam. For anyone who has run Google and Facebook ads knows that you could spend thousands and not get quality results. We spend $3, 000+ per agents for the year so the $899 is a co-investment into their ads for the 12 months. Our results are based off the 12 months, we're always willing to work with an agent and extend their term to make sure they see an ROI.
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