Raza.com — False advertised rate, hidden service fee
Actual charged rate is 20% higher than the advertised rate shown (during purchase).Also there is the service fee $1 (not hidden, but only shows up when you are about the purchase). So for $10 purchase $1 srvc fee - it becomes 30% higher than the advertised rate.So wanted to cancel the auto-refill, online cancellation does not work. Contacted web chat CR.The web chat help was bad, Kept waiting long time and takes long time to get answers.Web
Chat CR asked to call there phone, [protected] which only works from
USA, contacted web chat again got Canada specific CR # Canada:
800.550.3501Was able to cancel the auto-refill on the phone, but would not refund/cancel the last unused purchase.If you want to give it a try - buy with paypal, do Not give raza.com your credit card #.
Auto-refill is dangerous not convenient to you (convenient for raza.com to keep charging, until you spend 30min on the phone to cancel).
Other pre-paid calling services are not that cheap - but at lease honest with the rate.
Raza.com show ads low rate than charger the higher rate.
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