[Resolved] Rak Bankloan agents

I recently due to job loss in uae defaulted on my payments to rak bank. Thr were calls being exchanged btwn d bank and myself bt it did nt materialize. Suddenly since 5 days me and my fmly members have been receiving threatening calls frm a person who claims he is a police inspector from cbi and has been very filthy with his language. First of all claiming to be a government official is by itself not correct and definitely has legal implications and second of all why should i entertain him? My liability is to rak bank and i would expect that it would be a normal and amicable settlement. Please can someone from the bank who looks into customer grievances look into this. I am ready to resolve this matter asap

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Dear Customer

    Please contact us on [protected] or provide your contact number for us to reach you.

    Thank you

    RAK BANK Team

Nov 27, 2018

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