The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Raintree Vacation Club/raintree Int'l Inc. / special assessment fee/bait & switch

1 Houston, TX, United States Review updated:

We upgraded our membership in Cabo San Lucas in 2008 where we originally bought in 2002. We were told money was already set aside to do upgrades to all units. Not only have the upgrades not been done, they are trying to assess us a "special assessment fee" after paying for an upgrade and paying maintenance fees and keeping them current. Since then after going on another update we have found out they have downgraded the update that we paid for!!!
On top of that they are telling us we now own at Birch Bay in Washington State which we have NEVER been to because there are no more units available in Cabo to OWN. We didn't pay Birch Bay prices which are probably less, due to the fact that Cabo is one of their very top destinations. We feel we have been defrauded, the bait and then switch tactic.

Sort by: UpDate | Rating


  • Da
      6th of Aug, 2009
    0 Votes

    Dennis: I am helping Raintree Vacation Club Members resolve their problems. Please contact me at and I can connect you with someone with Member Services. Based on your note, it appears you may not have a clear understanding of what you bought. There are significant differences between a traditional fee simple timeshare interest in a specific property and a Raintree Vacation Club Membership.

    The Raintree Vacation Club purchaser acquires a beneficial trust interest/membership in a particular resort property (in your case, Birch Bay in Washington State). But WHERE your timeshare interest is purchased isn't really important because at the time of purchase, the buyer simultaneously deposits or assigns that beneficial trust interest/membership with Raintree Vacation Club in exchange for a Raintree Vacation Club Membership and the associated usage rights and responsibilities. These include usage rights to all Raintree Vacation Club resort properties in 16 destinations in Mexico, the United States and Canada as well as access to RCI, the world’s largest timeshare exchange company.

    So just because your timeshare interests are backed up by real estate at Birch Bay doesn't in any way influence what resort properties you can reserve within the Raintree Vacation Club system. You have equal access to Cabo as the Members whose timeshare interests are backed up by the Cabo properties. All Club Members have pooled all their timeshare interests. It is a lot different than purchasing a timeshare at a particular property -- much more flexibility to go where you want.

    You may want to visit for more information on these and other issues.

    The process of first purchasing timeshare interests in a particular property and then assigning those interests to Raintree Vacation Club in exchange for a Club Membership is a common practice that has been reviewed and approved by the agencies that have jurisdiction over timeshare sales. By doing this, the Club is able to pool all the interests of all the Members to provide usage to all the resort properties to all Raintree Vacation Club Members and offer a wide variety of exciting vacation options all Raintree Vacation Club Members can enjoy.

  • Yo
      12th of Aug, 2009
    0 Votes


    There is a downside to what you propose. If my home resort is Club Regina Cabo and I have purchased at Club Regina Cabo rates why would I want or even allow Birch Bay owners (who have purchased at far less cost than me) to have priority or preference at my home resort.

    Your thoughts?

  • Da
      15th of Mar, 2010
    0 Votes

    youmustbekidding: In a club such as Raintree Vacation Club, the timeshare interests are pooled. There is no "home resort" per se. What you own is a Membership in a Club with usage rights to the resort properties that fly the Raintree banner. There are no "Birch Bay owners" as you say. There are Raintree Vacation Club Members whose timeshare interests are backed up by real estate at Birch Bay. They purchased a Club Membership because it gives them ultimate flexibility in terms of what resort property they can visit. No Member has preference over any other, regardless of where their timeshare interests are backed up. Reservations are made on a first come first reserved basis. We recommend planning 10-12 months in advance.

Post your comment